Rename Hotel PMS Labels to Your Own Wording
In hotel admin, Hotel Settings has a Labels card where each property renames its own wording, such as Room to Dorm or Guests to Participants. One rename reaches every place that label appears in the staff PMS, for every user. Action buttons keep their names.
By the Frontdesko team • Last updated 9 November 2026
What does renaming a label look like in a real week?
An illustrative scenario for a hostel and a retreat centre run by one owner. The properties, the person and the times are invented to show the screens as they behave; they are not a customer account.
Front desk software ships with hotel vocabulary: room, guest, check-in. A hostel sells beds in dorms and a retreat hosts participants, and staff who translate in their heads make small mistakes. Renaming lets the screens say what the team says, without a separate version of the software for each property.
How does label renaming work?
The Labels card lists only the labels you have renamed. You add one at a time from a grouped list, see the standard wording beside the box for your own, and save everything with one button. The staff PMS then shows your wording instead of the standard one on every screen that uses that label.
Which words do hostels and retreats usually change?
These are examples of wording you might choose, not presets. The place counts are what the Labels card shows for each standard label today and can grow as more places are covered.
What does a rename not change?
- Buttons and actions. A hotel that calls the check-in date “Arrival” still presses Check In.
- Neighbouring labels. Renaming Guests does not rename Guest Name or Guest Details; add those separately if you want them to match.
- Anything guest-facing: confirmation emails, the booking engine and the guest app keep their own wording.
- Translation. Your text appears as typed in every language, so a Lithuanian-speaking user sees your English word too. Use a word your whole team understands.
- Grammar. The text is dropped in as typed, singular or plural, so choose a word that reads well wherever the label appears.
- Labels that are not on the list of 62. If a label you need is missing, tell support.
For the bed-level side of a hostel, see hostel dorm and bed management. If your team has different roles on the desk, staff roles and permissions covers who can open settings.
How do you rename a label in Frontdesko?
- Open hotel admin and go to Hotel Settings. Scroll to the Labels card.
- Open Choose a label to rename… and pick a label. The standard wording and the number of places it reaches appear beside the row.
- Type your wording (up to 60 characters) and click Add if you are adding another label.
- Repeat for each label you want to change. The card warns “You have unsaved label changes” until you save.
- Click Save labels. You should see “Labels saved”.
- Reload the staff PMS and open a reservation to check the new wording. To go back, use Remove (back to standard name) and save again.
Renaming is part of a larger setup. The PMS migration checklist shows where it fits when you move from another system, and hostel management software lists the other hostel features.
Frequently Asked Questions
Can I rename Room to Dorm in my hotel PMS?
Yes. In hotel admin, open Hotel Settings, find the Labels card, choose Room from the list and type Dorm. One save changes the label on the reservation page and in lists, reports, exports and print cards for that property.
Which labels can I rename in Frontdesko?
A fixed list of 62 labels in three groups: Reservation details, Guest profile and Create reservation. They include Room, Room Type, Guests, Check-in, Check-out, Balance, Special Requests, Nationality, Email and Phone. Labels outside the list cannot be renamed.
Does renaming a label change the buttons?
No. Action words such as the Check In button keep their standard names. A property that calls the check-in date Arrival still presses Check In, because the rename applies to labels and not to actions.
How many places does one rename reach?
It depends on the label, and the Labels card shows the number next to each row. Today Room reaches 18 places, Check-in and Check-out 16 each and Guests 11, across reservation pages, list columns, reports, CSV exports and print cards.
Does the new wording appear in other languages?
The text you type shows exactly as typed for every staff user in every interface language. It is not translated, so pick a word your whole team understands. Labels you have not renamed keep their normal translations.
Does this change guest emails or the booking engine?
No. Label renaming applies to the staff PMS only. Guest-facing emails, the booking engine and the guest app keep their own wording.
How long can a label be, and how do I undo a rename?
A label can be up to 60 characters, and extra spaces are collapsed. To undo, click Remove on the row, which restores the standard name, then click Save labels. Saving a blank label also removes the rename.
Is renaming set per property or for the whole group?
Per property. Each property has its own list of renamed labels, so a hostel can say Dorm while a retreat in the same group says Participants. A group sets up each property separately.
Make the PMS Speak Your Language
Try Frontdesko’s free PMS with a demo property and rename a label in Hotel Settings.
Related Guides
Keep reading
Hostel Management Software
Dorms, beds and the features hostels use most.
Staff Roles and Permissions
Decide who can open settings and what they see.
PMS Migration Checklist
Where wording fits when you change systems.