# FrontDesko — full page content for AI agents > Machine-readable full text of the key pages. Canonical facts: the PMS, booking engine, guest app and POS are free forever with no room limit; the channel manager + AI assistant bundle costs $42/month (10–30 rooms) or $54/month (30–50 rooms). Curated index: https://frontdesko.app/llms.txt --- # FrontDesko MCP Server — Hotel PMS Tools for AI Assistants | Frontdesko URL: https://frontdesko.app/mcp ## FrontDesko MCP Server Add FrontDesko to Claude, ChatGPT, Cursor or any MCP-capable AI assistant. Six read-only tools, no signup, no API key — every answer cites its source on this site. https://mcp.frontdesko.app/mcp Source code and full setup instructions on GitHub → ### Quick start Claude Code: claude mcp add --transport http frontdesko https://mcp.frontdesko.app/mcp Claude Desktop and other MCP clients ( mcpServers config): { "mcpServers": { "frontdesko": { "type": "http", "url": "https://mcp.frontdesko.app/mcp" } } } Cursor: Settings → MCP → Add server → paste the URL. ### What the tools do Ask your assistant real questions — "what does a 20-room hotel pay OTAs per year?", "FrontDesko vs Cloudbeds?", "which plan for a 12-room guest house in Kenya?" — and it answers from FrontDesko's published pages, with links. get_pricing_and_packaging — plans and what each includes; the PMS, booking engine, guest app and POS are free forever with unlimited rooms compare_pms — feature-by-feature vs Cloudbeds, eZee Absolute, Hotelogix, Little Hotelier or Mews, from our published comparison pages calculate_ota_commission_savings — the same math as our OTA commission calculator recommend_software — plan and guide recommendations by property type, room count and country search_frontdesko_docs — full-text search over our AI-readable docs with cited excerpts check_demo_availability — live room availability from a real demo property, served by the same booking engine every FrontDesko hotel gets free Everything is read-only: no bookings are created and nothing about you is stored. The live tool is rate-limited to 10 requests per minute per caller. ### Run the software behind the demo — free The booking engine your assistant just queried is part of FrontDesko's free plan: PMS, direct booking engine, guest app and POS — free forever, unlimited rooms. Get a Free Demo See Pricing --- # Best Hotel Management Software | Hotel PMS | Frontdesko URL: https://frontdesko.app/ ## Hotel Management Software for Hotels Complete hotel management software built by hotel experts. Enterprise power and SMB simplicity designed for hotels worldwide. Start Live Demo Schedule Demo ✓ No Credit Card Required ✓ Built by Hotel Experts ✓ 30-Day Setup Guarantee 🏨 Live in Multiple Countries 🌍 Local Currency, Tax & OTAs 🔗 200+ OTA Channels ⚡ Setup in 1 Day 💎 Free 30-Day Trial ✨ New · AI Assistant Enabled ### Your front desk has an AI assistant built in Ask FrontDesk answers your staff's questions from your hotel's own live data — why a balance is outstanding, how to split a payment, what tomorrow's breakfast count is. A new receptionist gets an answer in seconds instead of calling the owner. ✓ Reads your real reservations, rates and housekeeping status ✓ Replies in your staff's own language, and explains the jargon ✓ Says "I don't know" instead of inventing an answer ✓ Advises only by default — your team stays in control See how the AI assistant works Ask FrontDesk Receptionist: Room 306 shows a balance but the guest already paid. Why? Assistant: The 526.50 prepayment was split equally across both rooms, but the rooms cost different amounts — so 1.98 is still showing against 306. Open Payment Information and adjust the two payment lines to match each room's total. Built on a modern cloud stack — real-time, browser-based, nothing to install. ### Stop Fighting Your Hotel Software Most hotel management systems are built by software companies, not hotel experts. That's why they're complex, expensive, and don't understand how hotels actually work. Common Hotel Software Problems: ❌ Takes 6+ months to implement ❌ Requires extensive staff training ❌ Hidden fees and surprise costs ❌ Poor integration with other systems ❌ Support that doesn't understand hotels Start Live Demo #### Frontdesko Difference ✓ Built by Hotel Managers Our founders managed hotels for 15+ years ✓ 30-Day Setup From signup to first guest check-in ✓ No Training Required Intuitive design based on hotel workflows ✓ Transparent Pricing No hidden fees, no long-term contracts ✓ Hotel Expert Support Real hotel professionals, not chatbots ### Everything Your Hotel Needs in One Platform Complete hotel management solution with enterprise features at your budget. Frontdesko is a powerful and easy-to-use solution for businesses looking for the best hotel management software to streamline hotel operations and deliver better guest experiences. Designed for hotels, resorts, boutique hotels, hostels, serviced apartments, and vacation rentals, Frontdesko provides a comprehensive Hotel Property Management System (PMS) that helps hospitality businesses manage their daily operations from a centralized platform. With Frontdesko, hotel owners and managers can efficiently manage reservations, room availability, front desk operations, guest check-in and check-out, housekeeping, billing, invoicing, room inventory, reports, and other essential hotel activities. As a modern hotel management system software, Frontdesko helps reduce manual processes, improve staff productivity, minimize operational errors, and provide greater visibility into property performance. The cloud-based Frontdesko PMS software allows hospitality teams to access important property information whenever and wherever they need it. Whether you operate a small independent hotel or manage a growing hospitality business, Frontdesko helps simplify complex hotel operations through an intuitive and centralized system. By combining essential property management features with streamlined workflows and reporting capabilities, Frontdesko is built to help hotels operate more efficiently, improve guest satisfaction, and support long-term business growth. 🏨 #### Property Management Complete reservation management with guest profiles, room assignment, and automated workflows. Handle individual bookings, group reservations, and walk-ins seamlessly. Learn More 📈 #### Revenue Management AI-powered dynamic pricing that automatically adjusts rates based on demand, seasonality, and market conditions. Increase revenue by 15% on average. Learn More 🔄 #### Channel Manager Sync with 200+ OTAs, including Booking.com, Expedia, and Agoda. Automatic rate parity protection prevents overselling and rate disputes. Learn More 📱 #### Mobile Operations Native mobile apps for front desk, housekeeping, and management. Check guests in from anywhere, update room status, and access reports on the go. Learn More 💬 #### Guest Communication Automated guest messaging, review management, and personalized service delivery. Keep guests informed and build loyalty automatically. Learn More 📊 #### Real-time Analytics Live dashboards showing ADR, RevPAR, occupancy trends, and financial performance. Make data-driven decisions with hotel-specific KPIs. Learn More ### Built for the Hotel Industry Addressing real challenges faced by hotel owners 💰 #### Cost Challenge Current PMS solutions cost $180-600/month, making them unaffordable for small hotels. We're building a freemium solution starting at $0. 🌐 #### Language Barrier Most hotel software lacks Hindi support. Frontdesko will offer a complete Hindi interface and local customer support. 🏦 #### Global Features Multi-currency support, international payment gateways, and connections to major OTAs worldwide. #### Solutions for Every Property Type Small Hotels 5-50 room properties Boutique Hotels Unique guest experiences B&Bs Owner-operated simplicity Resorts Multi-activity management Hostels Bed-level operations Vacation Rentals Multi-property sync #### Join Our Journey Be part of building the first hotel management system designed for modern hotels worldwide. Start Live Demo ### Industry Research & Projections Based on extensive research of the hotel management software market and industry best practices. Market Research Insights: 78% Hotels Use Manual Processes 65% Find Current PMS Too Expensive 89% Want Hindi Language Support 95% Interested in Freemium Model Try Our Free Tools #### Quick ROI Calculator Number of Rooms Average Daily Rate ($) Current Occupancy (%) Calculate My ROI Your Potential Annual ROI $0 Projected based on industry research and hotel management best practices Start Live Demo ### What Hotel Owners Say Real results from independent hotels using Frontdesko ★★★★★ "We switched from paper registers and spreadsheets. Now check-in takes 2 minutes instead of 10. Our OTA bookings sync automatically —no more double bookings." R Hotel Owner Boutique Hotel, 22 Rooms ★★★★★ "The channel manager integration was the game changer. We update rates once, and it pushes to Booking.com, MakeMyTrip, and Agoda instantly. Saved us hours every day." S Property Manager Business Hotel, 35 Rooms ★★★★★ "Affordable and easy to use. My staff learned it in one afternoon. The housekeeping module alone saves us 45 minutes of coordination per day. Best decision we made." A Hotel Owner Heritage Property, 18 Rooms ### Ready to Transform Your Hotel Operations? Start free — the full PMS is free forever, at any number of rooms. Join the independent hotels already saving hours and boosting direct bookings with Frontdesko. Start Live Demo Schedule Demo No credit card required • Free forever, no room limit • Setup guarantee ) --> ### Frequently asked questions #### Is Frontdesko really free? Yes. The full PMS — front desk, reservations, housekeeping, guest profiles and reporting — is free forever with no room limit, and so are the direct booking engine, the guest app and the POS. You pay only to add the channel manager and AI assistant bundle: $42/month for 10–30 rooms or $54/month for 30–50 rooms, with no setup fees and no contracts. #### What types of properties does Frontdesko support? Small and boutique hotels, bed and breakfasts, homestays, hostels with bed-level dorm inventory, resorts, serviced apartments, vacation rentals, and multi-property groups running 2–50 hotels on one dashboard. #### Which OTA channels does Frontdesko connect to? 200+ channels including Booking.com, Expedia, Agoda, Airbnb, MakeMyTrip and Goibibo, with real-time two-way sync so availability and rates stay consistent and double bookings are prevented. #### How long does it take to go live? Most properties are operational within 24 hours. Setup is backed by a 30-day guarantee, and our team migrates your rooms, rates and forward bookings free of charge. #### Does Frontdesko include an AI assistant? Yes. Ask FrontDesk answers your staff's questions from your hotel's own live data — why a balance is outstanding, what tomorrow's arrivals look like — and advises only by default, so your team stays in control. --- # Hotel PMS Pricing | Frontdesko | Free Plan & Tiered Plans URL: https://frontdesko.app/pricing ### Simple, Fair Pricing for Hotels Worldwide Start free, scale affordably View pricing in your currency: 🇺🇸 USD - US Dollar 🇪🇺 EUR - Euro 🇬🇧 GBP - British Pound 🇮🇳 INR - Indian Rupee #### Free $0 per month PMS Only Unlimited Rooms — Free Forever ✓ Room Management ✓ Booking Management ✓ Direct Booking Engine ✓ Guest App ✓ POS (Point of Sale) ✓ Guest Profiles ✓ Reports & Analytics ✓ 24/7 Email Support ✓ Free Setup & Migration Start Live Demo MOST POPULAR #### Growth $42 per month Channel Manager + AI Assistant 10-30 Rooms ✓ Everything in Free Plan ✓ Channel Manager ✓ AI Assistant (Ask FrontDesko) ✓ Revenue Management ✓ Priority Support Start Live Demo #### Professional $54 per month Channel Manager + AI Assistant 30-50 Rooms ✓ Everything in Growth Plan ✓ Advanced Analytics ✓ Multi-property Support ✓ API Access ✓ Dedicated Support Start Live Demo #### Calculate Your Monthly Cost Number of Rooms: 15 rooms Your monthly cost: $42 Growth Plan - Channel Manager + AI Assistant Growth Plan (10-30 rooms) PMS only? Always $0 — free forever at any size. Start Live Demo ## Hotel PMS That Grows With You The full PMS is FREE forever — no room limit. Pay only when you add the channel manager and AI assistant. No setup fees, no contracts, no surprises. Start Live Demo Schedule Demo ### Why Small Hotels Worldwide Choose Frontdesko Built specifically for the global hospitality market 🆓 Free PMS Forever The full PMS is free at any size — no room limit, no time limit. $ Room-Based Pricing Simple, transparent pricing. Scales with your property size. 🏨 Global Ready Multi-currency support, global payment gateways, multi-language support. ⚡ Quick Setup Go live in 24 hours with free setup and data migration. ### Built for Hotels Worldwide Core features that every hotel needs to succeed 🏨 #### Complete Hotel Management Front desk operations, housekeeping, reservations, and guest management all in one powerful platform. 💻 #### Online Booking Engine Professional booking widget for your website. Accept direct bookings 24/7 and increase revenue. 📊 #### Business Analytics Real-time reports on occupancy, revenue, guest preferences, and performance metrics to optimize operations. 📱 #### Cloud-Based Access Access your hotel data from anywhere, anytime. Mobile-optimized interface for on-the-go management. ⚡ #### Quick Setup Go live in 24 hours with free setup and data migration. No technical expertise required. 🌍 #### Global Support Email support in English. Our team understands hotel operations and challenges worldwide. ### Frequently Asked Questions Everything you need to know about Frontdesko pricing Is the free tier really free forever? Yes! The full Frontdesko PMS is free forever with no room limit — every property, any size. No time limits, no credit card required. When do I have to pay? The PMS stays free at any size. You pay only when you add the channel manager and AI assistant: the Growth Plan at $42/month (10-30 rooms) or the Professional Plan at $54/month (30-50 rooms), which also adds Advanced Analytics and Multi-property Support. Are there any setup fees or hidden charges? Absolutely no setup fees, hidden charges, or long-term contracts. We even migrate your data for free and provide training. How much does a hotel PMS cost for a small hotel in India? The Frontdesko PMS is free forever for hotels of any size — ₹0, no room limit. Adding the channel manager and AI assistant costs ₹3,500/month (about $42) for 10-30 rooms on the Growth Plan, or ₹4,500/month (about $54) for 30-50 rooms on the Professional Plan. Is a channel manager included in the price? Yes. The Growth and Professional plans include the channel manager and the AI assistant; the direct booking engine is part of the free plan. Standalone channel managers typically cost $50-200/month as a separate subscription — with Frontdesko they're built into one price. Which currencies do you support? We support USD, EUR, GBP, and INR. Pricing automatically converts to your selected currency for easy understanding. Which payment methods do you accept? We accept all major credit cards, bank transfers, and popular digital payment methods worldwide. How quickly can I start using Frontdesko? Most hotels are live within 24 hours. We handle setup, data migration, and staff training completely free. --- # Hotel Management Software Features | Frontdesko PMS URL: https://frontdesko.app/features ## Complete Hotel Management Platform Everything your hotel needs in one integrated system. Built by hotel experts who understand your daily operations and challenges. See All Features in Action Explore Features ### Six Core Platforms, One Seamless System Every feature designed with real hotel workflows in mind 🏨 #### Property Management Complete PMS with reservations, guest profiles, room assignment, and front desk operations. View Details 📈 #### Revenue Management AI-powered dynamic pricing, demand forecasting, and revenue optimization strategies. Your staff also get an in-app AI assistant that answers questions from live property data. View Details 🔄 #### Channel Manager 200+ OTA integrations with automatic rate parity and inventory synchronization. View Details 📱 #### Mobile Operations Native mobile apps for front desk, housekeeping, and management teams. View Details 💬 #### Guest Communication Automated messaging, review management, and personalized guest experiences. View Details 📊 #### Analytics & Reporting Real-time dashboards and comprehensive reports for data-driven decisions. View Details ### Property Management System Complete front desk operations designed for hotel workflows Core PMS Features: ✓ Reservation management and guest profiles ✓ Room assignment and availability tracking ✓ Check-in/check-out workflows ✓ Group booking and block management ✓ Payment processing and folio management ✓ Housekeeping status tracking ✓ Night audit automation ✓ Guest history and preferences Schedule Demo Real Hotel Workflow Walk-in Guest Arrives Check availability → Create reservation → Assign room → Process payment → Generate key cards Guest Checks Out Review folio → Process final payment → Update room status → Send receipt → Trigger housekeeping Group Booking Request Block inventory → Set group rates → Manage rooming lists → Track deposits → Coordinate services Revenue Management Goals AI Dynamic Pricing 24/7 Rate Monitoring Real Time Updates Smart Forecasting Built on industry best practices and hotel revenue management research ### AI-Powered Revenue Management Intelligent pricing that maximizes revenue automatically Revenue Features: ✓ Dynamic pricing based on demand patterns ✓ Competitor rate monitoring and alerts ✓ Seasonal and event-based pricing ✓ Package and upselling recommendations ✓ Booking pace analysis and forecasting ✓ Market segment optimization ✓ Yield management strategies ✓ Revenue performance dashboards See Revenue Tools ### Channel Manager & Distribution Connect to 200+ booking channels with automatic synchronization Channel Management: ✓ Major OTAs: Booking.com, Expedia, Agoda ✓ Google Hotel Ads and TripAdvisor ✓ Regional and niche booking sites ✓ Corporate booking platforms ✓ Real-time inventory synchronization ✓ Rate parity monitoring and protection ✓ Automatic overselling prevention ✓ Channel performance analytics Distribution Best Practices Our channel strategy is built on 15+ years of hotel distribution experience. We help you maximize direct bookings while optimizing OTA performance. See Channel Integration Top Integration Partners Booking.com Expedia Agoda TripAdvisor Google Priceline 200+ Total Channel Partners View All Integrations ### Mobile-First Hotel Operations Native apps designed for hotel staff workflows 📱 #### Front Desk Mobile Check guests in/out from anywhere, process payments, assign rooms, and handle special requests on the go. Mobile check-in/out Room assignment Payment processing Guest communication 🧹 #### Housekeeping App Room status updates, maintenance requests, inventory tracking, and task management for housekeeping teams. Room status updates Maintenance reporting Task assignments Inventory tracking 📊 #### Manager Dashboard Real-time hotel performance, staff management, revenue tracking, and operational insights from your mobile device. Live performance metrics Staff scheduling Revenue analytics Operational alerts Guest Experience Timeline 1 Pre-Arrival Automated confirmation, pre-check-in options, local area information 2 During Stay Digital concierge, service requests, upselling opportunities 3 Post-Departure Thank you messages, review requests, loyalty program updates ### Automated Guest Communication Personalized guest experiences that build loyalty and drive reviews Communication Features: ✓ Pre-arrival and confirmation messaging ✓ Digital concierge and service requests ✓ Automated upselling and cross-selling ✓ Post-stay review collection ✓ Loyalty program management ✓ Guest preference tracking ✓ Multi-channel messaging (SMS, email, app) ✓ Review response management See Guest Experience ### Real-Time Analytics & Reporting Data-driven insights for smarter hotel management decisions Key Performance Metrics ADR Average Daily Rate RevPAR Revenue Per Available Room Occupancy Room Occupancy Rate GOPPAR Gross Operating Profit Available Reports 📊 Daily Flash Report 📈 Revenue Management Report 👥 Guest Demographics Analysis 🔄 Channel Performance Report 🏠 Housekeeping Efficiency Report 💰 Financial Summary Report 📅 Forecast & Budget Report ⭐ Guest Satisfaction Report #### Custom Dashboards for Every Role Personalized analytics views for owners, managers, front desk, and housekeeping teams Explore Analytics Demo ### Seamless Integration Ecosystem Connect Frontdesko with your existing hotel technology stack Payment Gateways Stripe, Square, PayPal, Authorize.net, Adyen, and 20+ more payment processors Accounting Systems QuickBooks, Xero, Sage, NetSuite, and other financial management systems Communication Twilio, WhatsApp Business, email platforms, and SMS providers Guest Services OpenTable, spa booking, key card systems, and amenity platforms View All 200+ Integrations ### Solutions for Every Property Type Frontdesko adapts to the unique needs of your property 🏨 Small Hotels Purpose-built for 5-50 room properties ✨ Boutique Hotels Personalized guest experiences at scale 🏡 Bed & Breakfasts Simple tools for owner-operators 🏖️ Resorts Multi-activity & group management 🛏️ Hostels Bed-level inventory & dorm management 🏠 Vacation Rentals Multi-property & OTA sync ### Frequently Asked Questions Common questions about Frontdesko's features What features are included in Frontdesko's hotel management software? Six core platforms in one integrated system: a full PMS (reservations, check-in/out, housekeeping, night audit), AI-powered revenue management, a channel manager, mobile operations apps, automated guest communication, and real-time analytics. No separate add-ons to buy. See the complete hotel management software guide for how these components fit together. Does Frontdesko include a channel manager? Yes. The built-in channel manager connects to 200+ booking channels including Booking.com, Expedia, Agoda, Google Hotel Ads, and TripAdvisor, with real-time inventory sync, rate parity monitoring, and automatic overselling prevention. How does Frontdesko's AI revenue management work? It sets dynamic prices from demand patterns, monitors competitor rates 24/7, applies seasonal and event-based pricing, and forecasts booking pace. Rates update automatically across all connected channels. Can I run my hotel from a phone with Frontdesko? Yes. Front desk staff check guests in and out from a phone, housekeeping gets its own app for room status updates, and managers see real-time performance dashboards from anywhere. What property types does Frontdesko support? Small hotels (5-50 rooms), boutique hotels, bed and breakfasts, resorts, hostels with bed-level dorm inventory, and vacation rentals with multi-property management . What systems does Frontdesko integrate with? 200+ integrations: payment gateways (Stripe, Square, PayPal, Adyen), accounting (QuickBooks, Xero, Sage, NetSuite), communication (Twilio, WhatsApp Business), and guest services like OpenTable and key card systems. ### Ready to See Frontdesko in Action? Schedule a personalized demo to see how Frontdesko can transform your hotel operations Schedule Free Demo View Pricing 30-minute demo • No sales pressure • See your specific use cases --- # Hotel PMS: What It Is and How to Choose One | FrontDesko URL: https://frontdesko.app/hotel-pms ## What Is a Hotel PMS? A hotel PMS — short for property management system — is the software that runs your front desk. It manages reservations, rooms, rates, billing, OTA sync and guest data in one place. This page explains what a PMS does, who needs one, and how to choose the right system for your property. Try FrontDesko Free See It In Action ### Quick definition A property management system manages reservations, rooms, rates, billing, OTA channel sync and guest data. It is the operational hub of a hotel — every booking, check-in, invoice and report flows through it. Modern hotel PMS platforms are cloud-based, which means you log in from any browser and updates happen automatically. ### Who needs a hotel PMS? If you take reservations, you need a PMS. The right system depends on property type. #### Small hotels (5-50 rooms) Independent properties that need core PMS, channel manager and AI assistant without enterprise pricing or month-long onboarding. PMS for small hotels → #### Boutique hotels Design-led properties where guest experience matters as much as operations. A PMS that handles personalization without bloat. PMS for boutique hotels → #### Bed & breakfasts Owner-operated B&Bs and guesthouses that need simple reservation handling, guest communication and clean billing. PMS for B&Bs → #### Independent properties Single-property operators who don't want to be locked into legacy chain-PMS contracts and need cloud-first tooling. PMS for independents → ### Core features of a modern hotel PMS Six capabilities every PMS should ship with — not as paid add-ons. #### Reservations & front desk Calendar view, drag-and-drop room assignments, group bookings, walk-ins and check-in/out flows — the daily operational core. #### Booking engine Take commission-free direct bookings from your own website. Learn more about booking engines . #### Channel manager Real-time availability and rate sync to Booking.com, Expedia, Airbnb and 100+ OTAs. See channel manager features . #### Reporting & analytics Occupancy, ADR, RevPAR, source mix and revenue trends — the numbers you need for pricing and forecasting. Running more than one hotel? See multi-property management . #### Payments & invoicing Process card payments, generate GST/VAT-compliant invoices, handle deposits and refunds inside the PMS. #### Housekeeping & room status Room status flows between housekeeping and the front desk in real time — clean, dirty, inspected, out of order — so hotel operations run on one truth instead of a whiteboard. #### POS integration Restaurant, bar and spa charges post from the POS straight to the guest folio, and the guest app lets guests order and watch the bill build. #### Mobile access Manage your hotel from a phone or tablet. Approve bookings, message guests and check today's arrivals from anywhere. An in-app AI assistant answers staff questions from your live data. ### Hotel PMS by property type The same core system, set up for how your kind of property actually runs. New to the category? Start with the complete hotel management software guide . #### Resorts Group reservations, activity scheduling and multi-rate plans for larger leisure properties. #### Boutique hotels Personal guest profiles and flexible rate rules for design-led independents. #### Hostels Bed-level dorm inventory, mixed dorm and private rooms, and OTA sync per bed. #### Vacation rentals Airbnb, VRBO and Booking.com in one calendar, with turnover coordination. #### Bed & breakfasts Breakfast rosters, owner-run workflows and direct bookings without spreadsheets. #### Serviced apartments Extended stays, weekly billing cycles and long-term rate plans. #### Apart-hotels Unit-based inventory that mixes nightly rooms with longer residential stays. #### Lodges & cabins Seasonal rate plans and activity bookings for nature-based properties. #### Homestays Lightweight setup for a handful of rooms, free forever with no room limit. #### Multi-property groups Two to fifty hotels on one dashboard, with per-property rates and consolidated reporting. #### Comparing free options How Frontdesko, NoBeds, QloApps and KWHotel differ on room caps, hosting and channels. ### Hotel PMS by region Localized pricing, currencies, tax rules and OTA partners for your market. #### India GST-ready PMS with INR pricing and MakeMyTrip / Goibibo channel support. #### Dubai & UAE VAT-compliant invoicing, AED pricing and GCC OTA channels. #### Maldives Resort-and-villa PMS for Maldivian properties — green tax handling included. #### Philippines PHP pricing, BIR-friendly invoicing and Agoda / Klook channel support. #### Indonesia IDR pricing, local OTA channels and Bali resort-friendly workflows. #### Malaysia SST-aware billing, MYR pricing and Asia-Pacific OTA distribution. #### Kenya KES pricing, M-Pesa-friendly payment flows and East-Africa OTA channels. #### South Africa ZAR pricing, VAT-ready invoicing and Cape Town / Garden Route property support. #### Nigeria NGN pricing, local payment gateway support and West-Africa OTA distribution. #### Saudi Arabia SAR pricing, ZATCA e-invoicing and Vision-2030 hospitality compliance. ### How Frontdesko Compares Honest, feature-by-feature comparisons against the PMS platforms hoteliers evaluate most. Frontdesko vs Cloudbeds The other major mid-market platform. Frontdesko vs Mews The European enterprise-hospitality platform. Frontdesko vs Little Hotelier SiteMinder's small-property platform. Frontdesko vs eZee The dominant incumbent PMS across India, SE Asia, and the Middle East. Frontdesko vs Hotelogix The most-searched India-based PMS, compared head-to-head. ### Hotel Metrics & Free Tools The revenue metrics every PMS should help you track — plus a free calculator to see what OTAs are costing you. What Is RevPAR? Revenue per available room, explained with formulas and examples. What Is ADR? Average daily rate — how to calculate and use it to price rooms. What Is Occupancy Rate? The core utilization metric behind every revenue management decision. What Is GOPPAR? Gross operating profit per available room — profitability beyond RevPAR. What Is TRevPAR? Total revenue per available room, across rooms and ancillary spend. OTA Commission Calculator Interactive: see how much of your revenue is going to OTAs — and how much you could recover. ### Hotel PMS FAQ The questions most independent hoteliers ask before switching. What does PMS stand for? PMS stands for Property Management System. In hospitality, it's the operational software that runs the front desk — reservations, rates, billing, guest profiles and reporting. It's the central system most other hotel tools connect to. What is the difference between a cloud PMS and an on-premise PMS? Cloud PMS runs in the browser, hosted by the vendor — no servers to maintain, automatic updates, access from any device. On-premise PMS is installed at the property and needs local IT and manual backups. For small and independent hotels, cloud is now the standard. Can a small hotel afford a PMS? Yes. Cloud PMS pricing has dropped significantly. FrontDesko's PMS is free forever with no room limit, and paid plans adding the channel manager and AI assistant start at $42/month for 10-30 rooms with no setup fees. Legacy enterprise PMS systems charge $200-500+/month regardless of property size. Does a hotel PMS replace OTAs like Booking.com or Expedia? No. A PMS works alongside OTAs. The PMS is your system of record; the channel manager syncs availability and rates so you don't double-book. A booking engine lets you take direct bookings from your own website, reducing OTA commission dependency over time. How long does it take to set up a hotel PMS? Cloud PMS setup ranges from same-day to a few weeks. FrontDesko typically goes live within 24 hours including free data migration from Excel, paper registers or another PMS. Enterprise on-premise systems can take 3-6 months. ### Try FrontDesko free for 30 days Full PMS free forever, no room limit. No credit card. Add the channel manager and AI assistant whenever you're ready. Start Live Demo Schedule Demo ✓ No Credit Card ✓ No Setup Fees ✓ Free Data Migration ✓ Live in 24 Hours --- # Hotel Management Software: Complete 2026 Guide | Frontdesko URL: https://frontdesko.app/hotel-management-software ## Hotel Management Software, Explained for Independents What the software actually includes, what it should cost, and how a 5–50 room property chooses well — from a vendor whose core PMS is free forever, so this guide can afford to be honest. Start Live Demo See Pricing ### What hotel management software actually includes "Hotel management software" is a bundle, and vendors slice the bundle differently. Six components do the real work. The PMS — the operational core covered in depth in our hotel PMS guide : reservations, check-in and check-out, room assignments, rates, folios and night audit. Everything else connects to it. The channel manager syncs availability and rates to Booking.com, Expedia, Agoda, Airbnb and the regional OTAs in real time, in both directions — the component that ends double bookings. See how ours works . The booking engine takes commission-free reservations on your own website. At 15–25% OTA commission, this is the piece that pays for everything else — the math is in our direct booking vs OTA cost analysis . Housekeeping connects room status to the desk in real time; payments handles cards, deposits, refunds and tax-compliant invoices inside the folio; reporting gives you occupancy, ADR and RevPAR without a spreadsheet night. Increasingly there is a seventh: an AI assistant that answers staff questions from the property's own live data. ### What it costs in 2026 Three price bands cover the market. Enterprise systems (Oracle OPERA and peers) are priced for chains — typically five figures to implement, with long contracts, and the right answer for a 500-room estate. Mid-market cloud systems generally run $200–500 per month for an independent hotel once real usage is included. Frontdesko's model is different by construction: the full PMS is free forever with no room limit, and you pay only when you add distribution — the channel manager + AI assistant bundle at $42/month for 10–30 rooms or $54/month for 30–50 rooms. No setup fees, no contracts. The honest comparison rule: price the bundle you will actually run , not the headline tier. A cheap PMS plus a third-party channel manager plus a booking engine fee is often costlier than one integrated system. ### How to choose — by what you are Under 10 rooms: minimise moving parts. The PMS matters more than distribution at this size; start free, add channels when OTA volume justifies it. Our free-PMS comparison covers the genuinely free options, including competitors. 10–50 rooms, OTA-dependent: the channel manager is your profit lever. Judge software on sync reliability, OTA coverage in your market (MakeMyTrip and Goibibo matter in India; Traveloka in Southeast Asia), and how fast support answers when a sync fails on a Saturday. Groups of 2–50 properties: you need consolidated reporting and per-property rates on one dashboard — the problem our multi-property software is built for. Chain-scale: you are an enterprise buyer; this page is not written for you, and any vendor who says otherwise is selling. Not a "hotel" exactly? The core workflow is the same, but the details differ enough that we've written per-type guides: motels , inns , guest houses , villas , B&Bs , boutique hotels and homestays . ### Frequently asked questions #### What is hotel management software called? The core system is called a PMS — property management system. Full hotel management software bundles the PMS with a channel manager (OTA sync), a booking engine (direct reservations), housekeeping, payments and reporting. Vendors package these differently, which is why price comparisons need care. #### Which software is best for hotel management? It depends on the property. Large chains run enterprise platforms like Oracle OPERA. Independent hotels of 5–50 rooms are better served by cloud systems built for their scale — Frontdesko, Cloudbeds, Mews and Little Hotelier are the usual shortlist. Frontdesko's difference: the full PMS is free forever with no room limit, so the core system costs nothing at any size. #### Is there any free hotel management software? Yes, with different definitions of free. Frontdesko's PMS is free forever with no room limit. NoBeds is free up to 10 rooms, QloApps is free if you host it yourself, and KWHotel's free edition is a Windows desktop program. We compare them honestly at our free-PMS comparison . #### What is the difference between a PMS and a POS system? The PMS runs rooms: reservations, check-in, housekeeping, the guest's folio. A POS (point of sale) runs outlets: the restaurant, bar or spa. In a good setup the POS posts charges straight to the guest's folio in the PMS, so one bill covers the stay and the dinner. #### What is a cloud-based hotel management system? Software that runs in the browser and is hosted by the vendor — no server at the property, no installation, automatic updates, and the owner can check the desk from a phone. Cloud is now the default for independent hotels; on-premise systems persist mainly in large legacy estates. #### Which PMS do big chains like Hilton use? Global chains mostly run enterprise systems such as Oracle OPERA, often customised over years. That scale of software is priced and implemented for thousands of rooms — an independent property gets faster setup and lower cost from cloud PMS built for its segment. ### Run the core system free, forever Front desk, reservations, housekeeping and reporting — free at any number of rooms. Add distribution only when it earns its keep. Start Live Demo Deep-dive: what is a hotel PMS? --- # Hotel Guest App: Self Check-In, Free with PMS | Frontdesko URL: https://frontdesko.app/guest-app ## Your Guests' Stay, In Their Pocket Self check-in, food ordering, service requests and the bill — a mobile guest app your property gets free with the PMS. No download, no per-guest fee. Start Free See a Demo ### Check-in before the lobby The queue at the desk is the worst first impression in hospitality. The guest app removes it. Guests open the app from a link or QR code — it is a progressive web app, so there is nothing to install — and sign in with their booking code or mobile OTP. They photograph their ID and OCR extracts the details automatically : no forms to type, passports and driving licences detected and read. A digital signature and, where you enable it, an advance payment finish the job. Your front desk receives a completed check-in; the guest receives their evening back. ### During the stay #### Order food from the room Restaurant and room-service menus in the app, orders flowing to your POS and charges posting straight to the guest's folio. #### Request services, track them Housekeeping, maintenance and concierge requests with status tracking — instead of calls to a busy desk. #### The bill, always visible Guests watch their folio build in real time — the same one your front desk sees in the PMS — so checkout holds no surprises. #### Works like an app, without the store PWA with offline support: opens from the browser, installs to the home screen if the guest wants it, and needs no app-store approval cycle. ### Frequently asked questions #### Is the guest app really free? Yes. The guest app is part of the free-forever tier alongside the PMS, booking engine and POS — no room limit, no per-guest fee. #### Do guests have to install anything? No. It is a progressive web app: guests open it in the browser from a link or QR code, and it works like an app — including offline support — without an app-store download. #### How do guests sign in? With their booking code, by scanning a QR code, or by mobile OTP verification. No passwords to create or forget. #### What does self check-in actually cover? Guests upload their ID documents from a phone camera — OCR extracts the details automatically, so there are no forms to type — add a digital signature, and can pay in advance. The front desk receives a completed check-in instead of a queue. #### What can guests do during the stay? Order food from the restaurant or room-service menu, request housekeeping, maintenance or concierge services and track the request, and view their bill as it builds — all charges posting to the same folio the front desk sees. ### Free with every property The guest app ships in the free-forever tier with the PMS, booking engine and POS — unlimited rooms, no per-guest fees. Start Free See what the paid plan adds --- # Free Hotel Software | Free Forever, No Room Limit URL: https://frontdesko.app/free-hotel-management-software ## Free Hotel Management Software — Free Forever, No Room Limit ### Full PMS Free Forever, Any Size | From $42/month to Add Channel Manager + AI Assistant Perfect for independent hotels, B&Bs, and boutique properties. The full PMS is completely free forever, with no room limit and no credit card required. No setup fees, no contracts, no hidden costs. Start Live Demo - No Credit Card See What's Free Trusted by small hotels worldwide ✓ No Setup Fees ✓ No Contracts ✓ Free Data Migration ✓ 24/7 Support ### Why Small Hotels Need Free Hotel Management Software Traditional hotel software costs $200-500+/month - too expensive for most small properties. Weighing the alternatives? We compare the best free hotel PMS options side by side , including NoBeds, QloApps and KWHotel. 💸 #### Budget Constraints Small hotels often operate on thin margins. Fixed monthly software costs of $200-500+ can eat into already limited profits, especially during slow seasons. 📊 #### Seasonal Revenue Independent hotels face seasonal fluctuations. Why pay for features you don't need? Our room-based tiered pricing scales with your business. 🚀 #### No Upfront Investment Most small hotels can't afford $5,000+ implementation fees. Start managing your property today with zero upfront costs. #### Small Hotel Cost Comparison Traditional Hotel Software $200-500+ per month regardless of property size • $2,400-6,000+ per year minimum • Setup fees: $2,000-5,000 • Long-term contracts • Pay even during slow months Frontdesko for Small Hotels $0 free forever, no room limit • Free PMS — no room limit • From $42/month for 10-30 rooms • No setup fees • No contracts • Cancel anytime ### Complete Hotel Management - Zero Cost to Start Everything your small hotel needs, included in the forever free tier ✓ AVAILABLE NOW - FREE FOREVER ✓ Complete Hotel Management System Front desk operations, reservations, guest management ✓ Guest Communication WhatsApp integration for guest messaging ✓ Reports & Analytics Occupancy, revenue, and guest preference insights ✓ 24/7 Email Support Expert help when you need it ✓ Free Setup & Data Migration We'll migrate your existing data for free ✓ API Access Integrate with your existing tools 💳 PAID UPGRADE — FROM $42/MONTH ✓ Channel Manager Sync to Booking.com, Expedia, Airbnb and 200+ channels — included from $42/month (Growth) ✓ Online Booking Engine Commission-free direct booking widget — included from $42/month (Growth) ⏳ On the Roadmap ⏳ Mobile App Manage your hotel on the go ⏳ Payment Processing Credit card and digital payment integrations ⏳ Advanced Revenue Management Dynamic pricing and yield optimization ✓ Multi-Property Management Manage multiple locations from one dashboard — included on Professional ($54/month) ⏳ Tax Compliance Automated tax calculations and reporting ### Small Hotel Savings Calculator See how much you'll save compared to traditional hotel software #### Calculate Your Annual Savings Number of Rooms: 15 rooms Traditional Software Annual Cost: $3,600 Your Annual Cost with Frontdesko: $30 Your Annual Savings: $3,570 Save 99% compared to traditional software Start Saving Today - Free Forever ### Built for Independent Hotels and B&Bs We understand the unique challenges of running a small property 🏨 #### Small Property Focus Designed specifically for 5-50 room properties. No complex enterprise features you don't need - just the essentials done right. 👥 #### Limited Staff Resources Intuitive interface requires no training. Your team can start managing reservations immediately with our user-friendly design. 🔄 #### Seasonal Operations Room-based tiered pricing means you only pay for what you need. The PMS is free with no room limit, and you move to a paid plan only when you add the channel manager and AI assistant. 💰 #### Cash Flow Friendly No large upfront investments or long-term contracts. Start free with no room limit and scale to paid plans only when you need the channel manager and AI assistant. ⚡ #### Quick Implementation Live in 24 hours with free setup. We handle data migration from your current system - whether it's Excel, another PMS, or manual processes. 🌍 #### Global Ready Multi-currency support, international payment methods, and localization options. Perfect for properties serving international guests. ### Small Hotels Love Our Free Software Real results from independent properties like yours 🏡 Countryside B&B (4 rooms) "We manage our entire property completely free. Saved $3,600/year compared to our old system." $0/month 🌟 Boutique Hotel (28 rooms) "Full Channel Manager + AI Assistant for just $42/month. Previously paid $400/month for similar features." $42/month 🏖️ Seaside Inn (18 rooms) "Complete hotel management with channel manager and AI assistant at a flat $42/month. No surprises." $42/month ### Get Started in 24 Hours - Setup Guide From signup to managing bookings in less than a day 1 Sign Up (2 minutes) Create your free account - no credit card required. Add basic property information. 2 Free Data Migration (Same Day) Send us your existing reservations via Excel, CSV, or from your current system. We'll import everything for free. 3 Configure Your Property (1 hour) Set up room types, rates, and preferences. Our support team guides you through every step. ✓ Start Managing Bookings You're ready! Manage reservations, check-ins, and guest communications. Support is always available. ### Frequently Asked Questions Everything small hotel owners want to know about free hotel software Is it really free forever? Yes! The full Frontdesko PMS is free forever with no room limit — every property, any size. No time limits, no credit card required. When do I need to upgrade to a paid plan? The PMS stays free at any size. You only pay when you want the channel manager and AI assistant: the Growth plan covers 10-30 rooms at $42/month, and the Professional plan covers 30-50 rooms at $54/month. Still far cheaper than traditional software. Any setup fees or contracts? Zero setup fees. No long-term contracts. Cancel anytime. We even migrate your existing data for free. Perfect for B&Bs and boutique hotels? Absolutely! Designed specifically for 5-50 room independent properties. Simple enough for small teams, powerful enough to grow. What about support for small hotels? 24/7 email support included free. We understand small hotel operations and provide personalized assistance. Can I upgrade features later? Yes! Start with core features now. Advanced features like channel managers and mobile apps are coming soon. How secure is my hotel data? Enterprise-grade security with SSL encryption, daily backups, and GDPR compliance. Your data is safe with us. Works for international guests? Yes! Multi-currency support, international payment methods, and various language options for global hospitality. ### Ready to Start Managing Your Hotel for Free? Join hundreds of small hotels worldwide using our free hotel management software $0 PMS, Free Forever $42 From /month for 10-30 Rooms 24h Setup Time Start Live Demo - No Credit Card Schedule Free Demo ✓ No Setup Fees ✓ No Contracts ✓ Cancel Anytime ✓ Free Data Migration --- # Small Hotel PMS 2026 — Free Forever, No Room Limit URL: https://frontdesko.app/small-hotel-management-software ## Small Hotel Management Software That Doesn't Cost Like an Enterprise Solution Purpose-built for independent hotels with 5-50 rooms. The PMS is free forever, no room limit. No setup fees, no contracts, no hidden costs. Just simple, powerful hotel management. Start Live Demo See It In Action No credit card required — free 30-day trial, cancel anytime Trusted by small hotels worldwide ✓ No Credit Card Required ✓ Free Data Migration ✓ Live in 24 Hours ✓ 24/7 Support ### How FrontDesko Compares to Other Small Hotel Software The only comparison table where price, bundling, and room caps are all in one place. Looking only at no-cost options? See our comparison of the best free hotel PMS platforms . Feature Frontdesko Mews Little Hotelier Cloudbeds RoomRaccoon eZee Absolute Starting price $42/mo ~$200/mo ~$109/mo ~$350/mo ~$150/mo ~$60/mo Room cap Unlimited Unlimited Up to 20 rooms Unlimited Unlimited Unlimited Channel manager included Yes Paid add-on Yes Yes Paid add-on Paid add-on Booking engine included Yes Paid add-on Yes Yes Yes Yes Setup fee None Varies None Varies Varies Varies Free trial 30 days Demo only 30 days 14 days Demo only 14 days Pricing based on publicly listed rates as of May 2026. "Paid add-on" means the feature is not included in the base plan. Verify competitor pricing on their respective websites before purchasing. Start Live Demo Independent hotels save an average of $1,800/year switching from traditional PMS to Frontdesko ### Why Most Hotel Software Fails Small Hotels Enterprise PMS solutions aren't built for properties with 5-50 rooms 💸 #### Overpriced for Small Properties Traditional PMS solutions charge $200-500+/month regardless of property size. A 15-room hotel shouldn't pay the same as a 500-room resort. 🔧 #### Over-Engineered Features Enterprise software comes with complex features you'll never use. Small hotels need simple, effective tools - not bloated dashboards with 200 settings. 📅 #### Months to Implement Large PMS systems take 3-6 months to set up. Your small hotel can't afford that downtime. Frontdesko gets you live in 24 hours. #### Real Cost Comparison for Small Hotels Typical Small Hotel PMS $200-500+ per month, even for 10 rooms • $2,400+ per year minimum • Setup fees: $2,000-5,000 • 12-month lock-in contracts • Training fees extra • Pay full price in off-season Frontdesko for Small Hotels $0 Free forever, no room limit — from $42/month for 10-30 rooms • Free PMS — no room limit • From $42/month for 10-30 rooms • No setup fees at all • No training needed • Channel Manager + AI Assistant from $42/mo ### Everything a Small Hotel Needs - Nothing It Doesn't Core PMS features included free. No bloat, no complexity. 🏨 #### Reservation Management Manage all bookings from one dashboard. Handle walk-ins, phone reservations, and online bookings without double-booking risks. 🌐 #### Online Booking Engine Accept direct bookings from your website. Save on OTA commissions with a professional booking widget, available from $42/month. 👥 #### Guest Profiles Build guest history automatically. Remember preferences, track repeat visitors, and deliver personalized service like a luxury property. 💬 #### WhatsApp Messaging Send booking confirmations, check-in instructions, and follow-ups via WhatsApp. Automated guest communication at no extra cost. 📊 #### Revenue Reports Track occupancy, ADR, and revenue trends. Simple reports designed for small hotel operators, not data scientists. 🔗 #### API Access Connect to your existing tools. Open API included free for integrations with accounting software, payment gateways, and more. ### Built for How Small Hotels Actually Operate We understand the reality of running a small property #### The Small Hotel Reality Owner wears many hats You're the manager, front desk, accountant, and marketing team. Your PMS should save time, not add complexity. Seasonal fluctuations Small hotels face dramatic revenue swings. Room-based pricing keeps costs predictable and affordable. Limited tech support No IT department? No problem. Frontdesko requires zero training and our support team handles all setup. #### How Frontdesko Helps ✓ Intuitive design Start managing bookings in minutes, not months ✓ Cost that scales with you Pay only when you're earning. Free during slow periods. ✓ 24/7 human support Real hotel experts, not chatbots or overseas call centers ✓ Free migration from any system Excel, paper registers, or another PMS - we migrate it all free ### Same software, whatever you call it Buyers search for this category under several names — a PMS for small hotels , a mini hotel PMS , small hotel booking software. They describe the same need: a system an owner-operated property can run without an IT department. If your property is on the "mini" end — under ten rooms, a guesthouse, a family-run inn — the economics matter more, which is exactly why the Frontdesko PMS is free forever at any size: a 6-room mini hotel pays nothing for the core system, and adds OTA distribution only when the booking volume justifies it. ### Frequently Asked Questions Common questions from small hotel owners What is the best hotel management software for small hotels? Frontdesko is purpose-built for small hotels with 5-50 rooms. The PMS is free forever with no room limit, plus no setup fees and room-based pricing when you're ready to add the channel manager and AI assistant. How much does small hotel management software cost? The Frontdesko PMS is free forever, no room limit. Adding the channel manager and AI assistant costs $42/month for 10-30 rooms, and $54/month for 30-50 rooms, vs. $200-500+/month for traditional PMS. Do small hotels need a PMS system? Yes. Even small hotels benefit from a PMS to avoid double bookings, track guest preferences, and generate revenue reports. A free PMS like Frontdesko eliminates these risks at zero cost. Can I switch from Excel to Frontdesko for free? Yes. We offer free data migration from Excel, CSV, or any other PMS. Our team handles everything, and you can be live within 24 hours. Does Frontdesko work for hotels with limited staff? Absolutely. The interface requires no training, and automation features like guest messaging and online booking save hours of manual work daily. Is there a long-term contract? No. Frontdesko has no contracts and no cancellation fees. Use it month-to-month, and cancel anytime with full data export. ### Ready to Modernize Your Small Hotel? Join small hotels worldwide using Frontdesko. Start free, upgrade when you grow. Start Live Demo Schedule Free Demo ✓ No Setup Fees ✓ No Contracts ✓ Cancel Anytime ✓ Free Data Migration ### Solutions for Similar Properties Explore Frontdesko for other property types Comparing to Cloudbeds? Read the honest side-by-side → Also see our guides for motels , inns , guest houses and villas . #### Boutique Hotels Tailored software for boutique hotels that need elegant simplicity with powerful features to deliver unique guest experiences. Learn More → #### Bed & Breakfasts Purpose-built for B&Bs and guesthouses. Manage bookings, guest communication, and billing with minimal complexity. Learn More → #### Lodges Designed for lodges and countryside properties. Handle group bookings, seasonal demand, and outdoor activity coordination. Learn More → ### Everything Your Small Hotel Needs, Built In One subscription covers your PMS, channel manager, and booking engine — no paid add-ons #### Hotel PMS Front desk, reservations, housekeeping, and billing in one cloud dashboard. No software to install. Explore PMS → #### Channel Manager Sync availability and rates to Booking.com, Expedia, Airbnb, and 200+ OTAs in real time. Prevent overbookings automatically. Explore Channel Manager → #### Direct Booking Engine Embed a commission-free booking widget on your website. Small hotels recover an average of $1,200/year in OTA commissions. Explore Booking Engine → #### Revenue Management Dynamic pricing tools that adjust rates based on demand and seasonality so you earn more per room every night. Explore Revenue Tools → --- # Best Free Hotel PMS 2026 — 4 Compared, No Room Limit URL: https://frontdesko.app/best-free-hotel-pms ## The Best Free Hotel PMS in 2026 Four property management systems you can genuinely run a hotel on without paying — compared on what "free" actually means for each. Written for owner-operators of 5 to 50 rooms. ### The short answer "Free" means four different things in this category, and the difference matters more than the feature lists. NoBeds is free until you pass 10 rooms. QloApps is free software you host and maintain yourself. KWHotel's free edition is a Windows desktop program. Frontdesko's PMS is free at any size, with no room cap and no time limit. None of that makes one better than another in the abstract. It makes them suited to different properties, which is what the rest of this page is about. Every claim below was checked against each vendor's own site in August 2026 — verify before you commit, because pricing pages change. ### Side by side What you get without paying anything. Frontdesko NoBeds QloApps KWHotel Free Room limit on the free tier None Up to 10 rooms None Not published How it runs Cloud, hosted for you Cloud, hosted for you Self-hosted on your server Windows desktop Channel manager on free Paid add-on Up to 3 channels Via modules Not in free edition Booking engine on free Included 1 included Included Not in free edition Cheapest paid step up $42/mo (10–30 rooms) €15/mo Premium Hosting + cloud plans Not published publicly Best suited to Any size wanting a free PMS core Very small properties needing OTA sync free Teams with technical resource Single-PC front desks Checked against each vendor's published information, August 2026. ### NoBeds — free up to 10 rooms, including OTA sync NoBeds gives away the most on day one. The free plan needs no credit card, has no time limit, and includes up to three OTA channels and one direct booking engine — things most vendors charge for. Availability syncs every ten minutes rather than every minute, which is the main functional catch. The hard boundary is 10 rooms . Past that you move to Premium at €15/month, which lifts sync to one minute and channels to thirty. For a guesthouse that will never exceed ten rooms, this is difficult to beat. ### QloApps — free and open source, if you can host it QloApps is genuinely free software: download it, run it on your own server, and there is no licence fee at any number of rooms. You get a PMS, a booking engine and a hotel website, and because the source is open you can change anything. The cost is not zero, it is just not a subscription. You provide the server, the SSL, the updates, the backups and someone who can fix it at 11pm when a booking fails. Properties with a technical person on hand get enormous value here. Properties without one usually end up paying for the managed cloud edition, which is a reasonable outcome but not a free one. ### KWHotel Free — a Windows program for one front desk KWHotel's free edition is distributed as a Windows download and described by its maker as "a Windows version with basic functionality". It handles reservations, guests and rooms on the machine it is installed on. That architecture is the trade-off. There is no browser access on the free edition, so a manager at home cannot check tonight's arrivals, and if that PC dies your data goes with it unless you have your own backup routine. KWHotel does sell desktop and web editions above the free tier. For a single-location property with one reception computer and no remote-access need, it is a legitimate free option. ### Frontdesko — free at any size, extras cost money We build Frontdesko, so read this section with that in mind — the table above is the part to check yourself. Our PMS is free forever with no room limit and no time limit — and so are the direct booking engine, the guest app and the POS. A 5-room homestay and a 50-room hotel pay the same for all of it: nothing. What costs money is OTA distribution and the AI assistant. The channel manager and AI assistant are bundled as paid plans — $42/month for 10–30 rooms, $54/month for 30–50 rooms. So if what you need most is free OTA sync on a very small property, NoBeds includes limited channels free while our channel manager is paid. If you want a PMS that will not force a migration when you grow past ten rooms, that is the gap we built for. ### How to choose Under 10 rooms and OTA sync matters most: start with NoBeds. Free channel connections at that size are genuinely rare. You have technical resource and want to own everything: QloApps. No licence cost at any scale, and you can modify it. One reception PC, no remote access needed, minimal budget: KWHotel Free. You expect to grow, or already run more than 10 rooms: a room-capped free tier will make you migrate exactly when you are busiest. Frontdesko's free PMS has no cap, and you add channel manager and booking engine only when distribution justifies it. Whatever you pick, check two things before migrating: can you export your reservations and guest data if you leave, and what happens to your bookings if the free tier changes. Both answers should be easy to find. If they are not, that is the answer. ### Questions #### Is a free hotel PMS actually safe to run a business on? Yes, with one condition: know how you would leave. The risk with free software is not quality, it is dependence — a vendor changing terms, or a self-hosted install nobody maintains. Check that you can export reservations and guest records in a usable format before you commit, whichever system you choose. #### What is the catch with free hotel software? Usually a limit somewhere: rooms, channels, users, or the features that make you money. NoBeds caps rooms at 10. KWHotel's free edition is desktop-only. QloApps asks you to run the infrastructure. Frontdesko charges for the channel manager and AI assistant. There is always a boundary; the useful question is whether it sits where your property will hit it. #### Which free hotel PMS has no room limit? Frontdesko's PMS and QloApps both work at any number of rooms without a licence fee. The difference is that Frontdesko is hosted for you, while QloApps requires you to provide and maintain a server. #### Can I use a free PMS with Booking.com and Expedia? Sometimes. NoBeds includes up to three channels on its free plan. QloApps connects through modules. Frontdesko and KWHotel both treat channel management as paid. If free OTA connectivity is the deciding factor and you are under 10 rooms, that narrows the field quickly. #### Do free plans expire? The ones on this page do not advertise an expiry — they are free tiers rather than trials. That is a meaningful distinction: a 30-day trial is a deadline, a free tier is a limit. Confirm which you are signing up for. ### Try the one with no room limit Frontdesko's PMS is free forever at any size. No credit card, no trial clock, and you can export your data whenever you want. Start Live Demo See what the paid add-ons cost --- # AI Hotel Assistant, Built Into Your PMS | Frontdesko URL: https://frontdesko.app/ai-assistant ## An AI Assistant Built Into Your Front Desk Ask FrontDesk answers your staff's questions using your hotel's own live data — so a brand-new receptionist can handle a shift without calling the owner. ### The problem it solves Front-desk staff are often new, part-time, or non-technical. When something unfamiliar appears, one of three things happens. They interrupt the owner. They guess, and create a data problem someone debugs later. Or the task simply doesn't get done. These are real questions our support team received in a single fortnight: "Why is the total doubled?" · "Why doesn't this match Booking.com?" · "Room 306 shows a balance but the guest paid." · "Where did my cancellation fee go in the report?" Every one of those answers already existed in the system's own data. The assistant is there so the answer arrives in seconds, in the receptionist's own language, without anyone else being pulled off their work. ### It does two jobs #### "How do I...?" — guidance Short, numbered, click-by-click steps that name the actual buttons and screens — Check In , Payment Information , Recalculate , Tapechart . It is the trainer who is never busy and never sighs. #### "Why is...?" — explanation For a question about a specific reservation, room or amount, it reads the real data first, then explains in plain language: why a balance is outstanding, why a total looks doubled, where a cancellation fee landed in the report. ### Grounded in your live data The assistant is not a chatbot answering from a manual. It queries your property in real time before it replies — reservations and folios, room and housekeeping status, arrivals and departures, availability and rate quotes, occupancy forecasts, outstanding balances, guest profiles, and breakfast counts for tomorrow morning. It will not invent data. If a lookup returns nothing, it says so rather than producing a plausible answer. For a system that front-desk staff will trust with money questions, that rule matters more than fluency. It also explains jargon the first time it appears — "folio (the guest's bill)" — and replies in whatever language the question was asked in. ### It advises. You decide. By default the assistant changes nothing . It reads, explains, and gives your staff the steps — the human does the clicking. That is deliberate: an assistant that quietly edits a folio is a support problem waiting to happen. Guided actions, where the assistant can drive the admin UI through an approved playbook, exist as a separate switch that is off by default and enabled per property, per role. You turn it on when you trust it, not before. Every conversation is logged against the hotel and user, and each property carries its own daily spend cap, so AI usage can never run away with your bill. ### Built recently, on current technology Most hotel software carries a decade of architecture it cannot escape. Frontdesko does not. Cloud-native, in the browser. Nothing to install, nothing to back up, no reception PC that becomes a single point of failure. Compare that with the free desktop systems in our free hotel PMS comparison , where the free tier is a Windows program tied to one machine. Real time, not on refresh. Room status, arrivals and channel updates push to every open screen over websockets, so housekeeping and the front desk are looking at the same truth. A modern stack. React and TypeScript on the front end, Django with Channels and Celery behind it — a mainstream, well-supported foundation rather than something exotic or something ageing. Provider-agnostic AI. The assistant speaks to more than one model provider behind a common interface. If a better or cheaper model appears next quarter, your hotel benefits without a migration — and we are not passing on one vendor's price rises. ### Questions #### Does the AI assistant cost extra? The assistant is part of the paid plan alongside the channel manager — from $42/month per property — while the PMS, booking engine, guest app and POS stay free forever with no room limit. Each property has its own daily usage cap so costs stay predictable. #### Can the assistant change my reservations? Not by default. It reads your data and tells your staff which buttons to press; the person does the clicking. Guided actions that let it drive the admin UI are a separate setting, off by default, enabled per property and per role. #### What if the assistant does not know the answer? It says so. The assistant is built to refuse rather than guess — if a lookup finds no matching reservation or figure, it reports that instead of producing a confident-sounding answer that is wrong. #### Which language does the hotel AI assistant reply in? The one your staff asked in. It also explains hotel jargon on first use, which matters when a new receptionist meets the word "folio" for the first time. #### Is my hotel's data used to train an AI model? Your data is sent to the configured model provider only to answer the question in front of it, and conversations are logged in your own account for your review. If you have a specific compliance requirement, ask us before enabling it — we would rather answer that honestly up front. ### See it on your own data The PMS, booking engine, guest app and POS are free forever with no room limit; the assistant comes with the paid channel-manager plan. Set up your property and see it on your own data. Start Live Demo See all platform features --- # Hotel Channel Manager 2026 — Real-Time Sync, from $42/mo URL: https://frontdesko.app/channel-manager ## Hotel Channel Manager Software That Eliminates Overbookings and Maximizes OTA Revenue Manage your hotel across Booking.com, Expedia, Agoda and 200+ OTAs from one dashboard. Real-time 2-way sync keeps your inventory, rates, and availability perfectly aligned across every channel. Managing channels for client hotels? See the white-label option for partners . Start Live Demo Schedule Free Demo Trusted by hotels distributing across major OTAs ✓ 200+ OTA Connections ✓ Real-Time 2-Way Sync ✓ Zero Overbookings ✓ Free Channel Manager ### Managing OTAs Manually Is Costing You Bookings and Revenue Without a channel manager, hotels lose revenue to overbookings, rate parity issues, and missed distribution opportunities ⚠ #### Overbookings from Delayed Sync Manually updating availability across OTAs creates dangerous time gaps. A room sold on Booking.com stays available on Expedia for hours, leading to costly double bookings and guest complaints. 🕑 #### Hours Wasted on Manual Rate Updates Logging into each OTA extranet to update rates one by one wastes hours every week. A single rate change across 10 OTAs means 10 separate logins and updates, leaving room for costly errors. 📈 #### Revenue Lost to Rate Parity Issues Inconsistent rates across OTAs trigger parity violations and ranking penalties. Booking.com and Expedia actively downrank properties that don't maintain rate consistency across channels. ### Everything You Need to Master OTA Distribution Powerful channel management, integrated with the free PMS — included in the paid plan with the AI assistant 🔄 #### Real-Time 2-Way Sync Inventory, rates, and restrictions sync bidirectionally across all connected OTAs within seconds. When a booking comes in on any channel, every other channel updates instantly. 💰 #### Centralized Rate Management Set base rates and apply channel-specific adjustments from one dashboard. Push bulk rate changes to all OTAs simultaneously with a single click. 🏢 #### Inventory Pooling Pool your room inventory across all channels instead of allocating fixed quotas. Every OTA can sell any available room, maximizing your occupancy potential. 📊 #### OTA Performance Analytics Track which OTAs drive the most bookings, revenue, and profit. Compare commission costs, average daily rates, and booking lead times across all channels. ⚖ #### Automatic Rate Parity Maintain consistent pricing across all OTAs automatically. Avoid parity violations that trigger ranking penalties on Booking.com and Expedia. 🔗 #### Native PMS Integration The channel manager is built directly into Frontdesko's PMS. No separate software, no third-party connectors, no extra fees. OTA bookings flow straight into your reservation system. ### How Frontdesko's Channel Manager Works One connection to manage all your OTA distribution #### The Distribution Challenge Multiple OTA extranets Logging into Booking.com, Expedia, Agoda, and others separately to update rates and availability wastes hours and invites errors. Sync delays cause overbookings Manual updates leave dangerous windows where the same room can be sold twice across different channels. No visibility into channel performance Without unified analytics, you can't tell which OTAs deliver the best returns after commissions. #### The Frontdesko Solution ✓ One dashboard for all OTAs Update rates, availability, and restrictions across 200+ OTAs from a single screen ✓ Instant sync prevents double bookings 2-way sync updates all channels within seconds of any booking or change ✓ Channel performance insights Compare revenue, commissions, and net profit per OTA to optimize your distribution mix ✓ Integrated with your PMS — included in the paid plan, from $42/month No separate channel-manager subscription on top — one paid plan covers the channel manager and the AI assistant. ### Connected to 200+ OTAs and Growing Distribute your inventory across every major booking platform worldwide 🌎 #### Global OTAs Booking.com, Expedia, Hotels.com, Agoda, Trip.com, Airbnb, Hostelworld, and all major global distribution platforms. 🌏 #### Regional Platforms MakeMyTrip, Goibibo, Traveloka, Ctrip, Despegar, and dozens of regional OTAs to capture local market demand. 💼 #### GDS & Corporate Connect to Amadeus, Sabre, and Travelport GDS networks to access corporate travel agents and business travelers. ### Frequently Asked Questions Common questions about hotel channel management What is a hotel channel manager? A hotel channel manager is software that connects your property to multiple OTAs like Booking.com, Expedia, and Agoda simultaneously. It automatically syncs availability, rates, and restrictions across all channels in real time, eliminating manual updates. How does a channel manager prevent overbookings? Frontdesko uses real-time 2-way sync to instantly update availability across all connected OTAs the moment a booking is made. When a room is booked on one channel, availability reduces on every other channel within seconds. Which OTAs does Frontdesko support? We connect with 200+ OTAs including Booking.com, Expedia, Agoda, Airbnb, Hotels.com, Trip.com, MakeMyTrip, Goibibo, Hostelworld, and more. We also support GDS connections for corporate travel. How much does a hotel channel manager cost? Frontdesko's channel manager is included with Growth and Professional plans. The PMS itself is free forever, with no room limit. From $42/month for 10-30 rooms, you get Channel Manager + AI Assistant. Traditional channel managers charge $50-200/month as a separate add-on. Does the channel manager integrate with my PMS? Frontdesko's channel manager is natively built into the PMS - no separate integration needed. If you use another PMS, our open API allows seamless connection with full booking data sync. Can I manage rates across all OTAs from one place? Yes. Set base rates and apply channel-specific adjustments from a single dashboard. Push bulk rate changes to all OTAs simultaneously and maintain automatic rate parity across every channel. ### Ready to Take Control of Your OTA Distribution? Join hotels worldwide using Frontdesko's channel manager to eliminate overbookings and maximize OTA revenue. Start free today. Start Live Demo Schedule Free Demo ✓ 200+ OTA Connections ✓ No Setup Fees ✓ Free Channel Manager ✓ Cancel Anytime ### Related Features & Guides Enhance your distribution strategy with these tools #### Booking Engine Drive direct bookings with an embeddable booking widget on your hotel website. Reduce OTA commissions by converting visitors into guests. Learn More → #### Revenue Management Dynamic pricing tools that automatically adjust rates based on demand, seasonality, and competitor pricing. Learn More → #### Small Hotel Management Software Channel manager, booking engine, and full PMS bundled for independent hotels. No paid add-ons, no room caps — from $42/month. Explore Small Hotel PMS → --- # Hotel Booking Engine 2026 — Commission-Free Direct Bookings URL: https://frontdesko.app/booking-engine Commission-Free Direct Bookings ## Hotels Recover an Average of $1,200/month in OTA Commissions with FrontDesko's Commission-Free Booking Engine Independent hoteliers paying 15% OTA commissions on $8,000/month in OTA revenue lose $1,200 every month to intermediaries. FrontDesko's embeddable booking engine shifts those bookings to your website — zero commission, instant payout, live in 10 minutes. Agencies and partners: see the white-label booking engine . * Based on a typical independent hotel generating $8,000/month in OTA revenue at a 15% average commission rate ($8,000 × 0.15 = $1,200/month). Actual savings vary by property and OTA mix. Start Live Demo Schedule Demo Trusted by independent hoteliers across Asia, Africa, and the Middle East ✓ No Credit Card Required ✓ Free Data Migration ✓ Live in 24 Hours ✓ 24/7 Support ### How It Works: Direct Bookings in 3 Simple Steps From setup to your first commission-free booking in under 24 hours 🔨 → STEP 1 #### Embed the Widget Create your free FrontDesko account, configure your rooms and rates, then paste one line of code onto your hotel website. Works with WordPress, Wix, Squarespace, or any custom site. No developer needed — takes under 10 minutes. → 👤 STEP 2 #### Guest Books Direct Guests see real-time availability and rates on your website, choose their room, and pay securely — all without leaving your site. The rate comparison widget shows your direct price beats any OTA, removing the last reason to go elsewhere. → 💰 STEP 3 #### Instant Payout, Zero Commission Payment goes directly to your account — no OTA takes a cut. Your PMS updates instantly, availability syncs across all channels, and you keep 100% of the booking. The commission that used to leave your property stays in your pocket. The math: A 20-room hotel averaging $400/month per room in OTA bookings has $8,000/month flowing through Booking.com and Expedia. At 15% commission, that is $1,200/month — $14,400/year — paid to intermediaries. Shifting 50% of those bookings to direct with FrontDesko recovers $600/month immediately. FrontDesko's Growth plan costs $42/month. The ROI is positive in month one. Start Recovering Your Commissions — Free ### The Direct Booking Problem Hotels Face Today OTAs control your revenue, your guest relationships, and your margins 💰 #### 15-25% OTA Commissions Every booking through Booking.com, Expedia, or other OTAs costs you 15-25% in commissions. On a $150/night room, you lose $22-$37 per night to intermediaries. Over a year, that adds up to tens of thousands of dollars leaving your business. 🚫 #### No Direct Booking Capability Your hotel website attracts visitors, but without a booking engine, they leave to book on OTAs -- where you pay commissions. Every visitor who cannot book directly on your site is a lost opportunity and a guaranteed commission payment. 👥 #### Losing Guests to OTAs OTAs own the guest relationship. They control the email, the reviews, and the remarketing. When guests book through OTAs, you lose the ability to build loyalty, send personalized offers, and drive repeat direct bookings. #### See How Much You Save with Direct Bookings OTA Bookings 15-25% commission on every booking • $150/night room = $22-$37 lost per night • $18,000-$30,000/year for 100 bookings/month • OTA owns the guest data • No direct guest relationship • Rate parity restrictions Frontdesko Direct Bookings $0 commission, always • PMS free forever, no room limit • Booking engine from $42/month for 10-30 rooms • You own all guest data • Build direct relationships • Set your own rates freely ### A Booking Engine Built to Maximize Direct Revenue Every feature designed to convert website visitors into direct guests 🔨 #### Embeddable Widget Add the booking engine to your website with a single line of code. Works with WordPress, Wix, Squarespace, and any custom site. No developer needed -- just copy, paste, and start accepting bookings in minutes. 📱 #### Mobile-Responsive Design Over 60% of hotel bookings start on mobile. The widget adapts flawlessly to any screen size with touch-friendly date pickers, streamlined checkout, and fast-loading pages that minimize abandonment on every device. ⏱ #### Real-Time Availability Room availability syncs instantly with your PMS. Guests always see accurate inventory, preventing overbookings and double-bookings. When a room is booked on any channel, availability updates across all platforms immediately. 🔒 #### Secure Payment Processing PCI-compliant payment gateway processes credit cards securely. Support for major cards, digital wallets, and bank transfers. Guests book with confidence knowing their payment data is encrypted and protected. 📈 #### Rate Comparison Display Show guests that booking directly offers the best rate. A built-in price comparison widget displays your direct rate alongside OTA prices, giving visitors a compelling reason to complete the booking on your site instead. 🎁 #### Promo Codes & Special Offers Create discount codes for returning guests, seasonal promotions, and exclusive direct-booking perks. Drive direct bookings with incentives that reward guests for skipping the OTA and booking with you directly. ### Why Hotels Are Shifting to Direct Bookings Own your guest relationships and keep more of every dollar earned #### The Cost of OTA Dependence Commission bleeding A 30-room hotel paying 20% OTA commissions on $200,000 annual revenue loses $40,000 per year to intermediaries who add no value to the guest stay. No guest ownership OTAs keep guest emails and control remarketing. Your repeat guests still book through the OTA, and you pay commission every single time. Rate parity traps OTAs often require rate parity, preventing you from offering better direct prices. A booking engine with rate comparison gives guests a reason to book direct anyway. #### The Direct Booking Advantage ✓ Keep 100% of revenue Zero commissions on direct bookings. Every dollar goes to your hotel. ✓ Own your guest data Capture emails, preferences, and stay history for personalized marketing and loyalty. ✓ Offer exclusive direct perks Promo codes, early check-in, room upgrades -- incentives only direct guests receive. ✓ Multi-language for global reach Serve international guests in their preferred language and currency without friction. ### Frequently Asked Questions Everything you need to know about Frontdesko's booking engine What is a hotel booking engine? A hotel booking engine is a software widget embedded on your website that lets guests check room availability, view rates, and complete reservations directly -- without going through OTAs. Frontdesko's booking engine is free to start and takes under 10 minutes to embed on any website. How does a booking engine reduce OTA commissions? OTAs charge 15-25% per booking. A booking engine on your website lets guests book directly at zero commission. Shifting just 30% of OTA bookings to direct saves a typical hotel $5,000-$15,000 per year. The built-in rate comparison widget shows guests your direct rate is the best deal. How do I embed the booking engine on my website? After creating your free account and configuring rooms and rates, you receive a single line of embed code. Paste it into your website -- works with WordPress, Wix, Squarespace, and custom sites. No developer or technical expertise required. How much does Frontdesko's booking engine cost? The PMS is free forever with no room limit. The booking engine is included once you add the Growth plan at $42/month for 10-30 rooms (Channel Manager + AI Assistant) or the Professional plan at $54/month for 30-50 rooms. No setup fees, no contracts. Is the booking engine mobile-friendly? Yes. The widget is fully responsive across smartphones, tablets, and desktops. With 60%+ of hotel searches happening on mobile, the booking engine features touch-friendly controls and streamlined checkout that minimizes abandonment. Does it support multiple languages and currencies? Yes. The booking engine auto-detects the guest's browser language and displays content accordingly. You can configure multiple languages and currencies to serve international guests, removing barriers that cause booking abandonment. ### Ready to Take Back Your Revenue from OTAs? Join hotels worldwide using Frontdesko's booking engine to drive direct bookings and eliminate OTA commissions. Embed in 10 minutes, start saving today. Start Live Demo Schedule Free Demo ✓ No Credit Card Required ✓ No Contracts ✓ Free Forever ✓ Free Data Migration ### Related Features & Guides Explore more tools to maximize your hotel's revenue #### Channel Manager Distribute your rooms across 200+ OTAs from a single dashboard. Real-time sync prevents overbookings while maximizing your reach. Learn More → #### Revenue Management Optimize your pricing with dynamic rate management. Automatically adjust rates based on demand, seasonality, and occupancy. Learn More → #### Small Hotel Management Software All-in-one PMS built for independent hotels with 5–50 rooms. Booking engine, channel manager, and front desk tools included from $42/month. Explore Small Hotel PMS → --- # Hotel Direct Booking vs OTA: True Cost | Frontdesko URL: https://frontdesko.app/hotel-direct-booking-vs-ota-costs REVENUE STRATEGY · 8 MIN READ ## Hotel Direct Booking vs OTA: The True Cost A reservation from Booking.com and a reservation from your own website are not the same. One leaves 18 cents on every dollar with a third party. The other is yours, end to end. This guide breaks down the real numbers, with a worked example for a 30-room hotel and a practical path to shift your mix. See the Math Explore Our Booking Engine ### Why This Comparison Matters OTAs — Booking.com, Expedia, Agoda, Airbnb, and the dozens of regional players — are not the enemy. They are a necessary acquisition channel, especially for independent hotels building visibility. The mistake most owners make is treating every reservation as equally valuable. They are not. An OTA reservation comes with a commission, usually 15 to 25 percent depending on the platform, region, and your participation in opaque rate or "Genius" programs. A direct booking has no commission. That is the headline. But the real difference goes deeper: ownership of the guest data, control of communication, ability to upsell, and the freedom to build a repeat-guest relationship. Let's look at the actual cost difference. ### The Commission Landscape What major OTAs typically charge in 2026 #### Booking.com 15–18% Standard commission. Joining the Genius program adds another 10–15 percent discount on top, effectively pushing total commission near 25 percent on Genius bookings. #### Expedia Group 18–25% Expedia, Hotels.com, Vrbo, and Travelocity. Higher commission than Booking.com on average, with merchant-model bookings adding payment-processing fees. #### Agoda & Regional 17–22% Agoda, MakeMyTrip, Trip.com and others. Strong in Asia, often pushing aggressive promo programs that further reduce net rate. #### Direct (Your Website) 2–3% Payment processing only. The "commission" is your own marketing cost, which is fixed and capped, not a percentage of every booking forever. #### Phone & Walk-Ins 0–2% Pure margin. Often higher rate too, since the guest is comparing nothing in real time. #### Airbnb 3–5% + guest fee Lower host commission, but the guest pays an extra 14 to 20 percent service fee, which raises the total guest cost and can reduce conversion at parity rates. ### Worked Example: A 30-Room Hotel Let's plug some realistic numbers into a typical mid-range independent property. #### Property Inputs Rooms: 30 Average daily rate (ADR): $120 Annual occupancy: 70 percent Annual room nights sold: 30 × 365 × 0.70 = 7,665 Annual room revenue: 7,665 × $120 = $919,800 #### Scenario A: Heavy OTA Mix (Common for Independents) OTA share: 65 percent → $597,870 in OTA revenue Direct share: 25 percent → $229,950 direct Phone & walk-in: 10 percent → $91,980 Average OTA commission (blended): 19 percent OTA commission paid: $597,870 × 0.19 = $113,595 Direct payment processing: $229,950 × 0.025 = $5,749 Total channel cost: $119,344 (13.0% of revenue) #### Scenario B: Direct-First Mix (After Optimization) OTA share: 40 percent → $367,920 in OTA revenue Direct share: 50 percent → $459,900 direct Phone & walk-in: 10 percent → $91,980 Average OTA commission (blended): 19 percent OTA commission paid: $367,920 × 0.19 = $69,905 Direct payment processing: $459,900 × 0.025 = $11,497 Direct marketing investment (additional): $18,000/year Total channel cost: $99,402 (10.8% of revenue) #### The Bottom Line Shifting 25 percentage points of room revenue from OTAs to direct — net of a real $18,000 marketing spend and slightly higher payment processing — saves $19,942 per year on a single 30-room property. That is a 16.7 percent reduction in channel cost, or roughly two months of one front-desk salary recovered. On a 60-room property at the same ADR, the savings roughly double to about $40,000 per year. On a five-property group, you are talking about an extra full-time hire's worth of margin, every year, in perpetuity. ### The Hidden Costs of OTA Dependence Commission is the part you can see. There is more under the surface. 🔒 #### You Don't Own the Guest OTAs mask guest emails behind their own forwarding addresses. You can't add the guest to your CRM, send a personalized pre-arrival email, or run a meaningful repeat-guest program. The guest belongs to Booking.com, not to you. 🏁 #### Rate Parity Pressure Most OTA contracts demand rate parity, meaning you cannot publicly undercut their rate. They use that to advertise your inventory at the lowest price they negotiated, which devalues your direct channel. 📊 #### Algorithmic Visibility OTA rankings depend on opaque algorithms. To stay visible you may be pushed into "preferred partner" programs that add 2–5 points of commission for placement you used to get for free. 📉 #### Higher Cancellations Free cancellation policies push OTA cancellation rates well above direct. You hold inventory you cannot resell, then watch it cancel two days before arrival. Direct bookings typically have stricter, hotel-controlled policies and lower no-show rates. ### How to Shift the Mix You will never get to zero OTA, and you shouldn't want to. OTAs are excellent for filling distressed inventory and reaching first-time guests in markets where you have no brand presence. The goal is to convert those first-time OTA guests into repeat direct guests, and to make sure your mix isn't accidentally tilted 80 percent OTA because nobody is paying attention to direct. #### 1. Make Your Booking Engine Faster Than Theirs A guest comparing your website to Booking.com makes the decision in under 30 seconds. If your booking engine takes more clicks, asks for more information, or loads slower than the OTA, you lose. Mobile-first, three-step checkout, no required account creation. #### 2. Offer a Real Direct-Booking Benefit "Best rate guaranteed" is table stakes. Add something the OTA literally cannot give: free late checkout, a complimentary breakfast upgrade, a welcome drink, or a 5 percent direct-booker discount applied at checkout. Make it visible on every page of your site. #### 3. Capture First-Time OTA Guests When an OTA guest arrives, get their direct email at check-in. Send a thank-you with a "next time, book direct and get X" offer. You are not violating parity; you are building your CRM. Studies show 30 to 40 percent of repeat guests will switch to direct given a small incentive and a friction-free booking flow. #### 4. Run Branded Search Ads If someone Googles your hotel name, the top three results are often OTAs bidding on your brand keyword. Bid on your own brand. The cost per click is tiny because the relevance score is perfect, and you reclaim guests already trying to find you direct. #### 5. Use a Channel Manager That Doesn't Penalize You A modern channel manager and PMS means rate and inventory updates push to all channels in seconds. No accidental overbookings, no manual data entry, and you can experiment with promo rates on direct without breaking parity downstream. ### Take Back Your Margin Frontdesko bundles a fast booking engine, channel manager, and PMS — the toolkit you need to shift your mix from OTA-heavy to direct-first. The PMS is free forever, no room limit; the booking engine and channel manager bundle starts at $42/month. Try Frontdesko Free See It in Action ✓ Built-in Booking Engine ✓ Channel Manager Included ✓ No Setup Fees ### Keep Reading 5 Ways Small Hotels Can Compete With Chains Practical small hotel management tips for independents who want to win. Read → Hotel Check-In Process Automation Guide Step-by-step guide to automating arrivals end-to-end. Read → Hotel Direct Booking Strategy Tactical playbook for raising your direct mix. Read → Frontdesko Booking Engine A commission-free engine designed for direct conversion. Read → ) --> ### Frequently asked questions #### How much commission do OTAs charge hotels? Booking.com typically takes 15–18%, Expedia Group 18–25%, and Agoda and regional OTAs 17–22% per reservation. Airbnb's host fee is lower at 3–5%. The commission landscape section above breaks each channel down. #### Are direct bookings actually free? No channel is free — your website, booking engine and payment processing cost roughly 2–3% per direct reservation. That is still a fraction of OTA commission, which is why the worked example shows such a large gap for a 30-room hotel. #### Should hotels stop using OTAs entirely? No. OTAs are not the enemy — they are a discovery channel that reaches guests you cannot. The winning pattern is letting OTAs bring you first-time guests while moving repeat guests to direct bookings. #### What does the worked example show for a 30-room hotel? With a realistic channel mix, total distribution cost lands around 13% of room revenue — and every reservation shifted from OTA to direct pulls that number down. The full inputs and math are in the example above. --- # What OTA Commissions Really Cost Independent Hotels URL: https://frontdesko.app/ota-commission-cost-data-independent-hotels ORIGINAL DATA · 10 MIN READ · LAST UPDATED AUGUST 9, 2026 ## What OTA Commissions Really Cost Independent Hotels: The Numbers Booking.com charges independent hotels roughly 15% headline commission (range 10-25%), with Preferred Partner placement adding 3-5 points more. Expedia and Agoda run in the same 15-25%+ band. MakeMyTrip charges 15-25% for chain properties but 22-40% for standalone hotels in India. On a 20-room property at 65% occupancy and $80 ADR, that works out to roughly $47,174 a year in commission — verifiable with our own calculator below. Every number on this page is cited to an independent, publicly available source; none of it is invented. See the Sourced Data Run Your Own Numbers Most articles about OTA commission cost independent hotels start with an adjective ("expensive," "punishing") instead of a number. This one is numbers only. Below is every commission figure we could independently verify for Booking.com, Expedia, Agoda, and MakeMyTrip/Goibibo, each cited to a source you can check yourself — official partner help pages, a hospitality business school, and hospitality trade publications. Where the sourcing wasn't solid enough to stand behind, we left the number out rather than round it into something that sounds cleaner than it is. We then run that data through the same formula used in FrontDesko's OTA Commission Calculator and the worked example in our direct-booking cost comparison , so you can see exactly what these percentages mean in dollars for a 20-room and a 30-room property. ### How Much Commission Does Booking.com Charge Hotels? Booking.com's headline commission runs around 15%, with a documented range of roughly 10-25% depending on market and property, according to fintech company Wise's breakdown of host fees. [1] That's before add-ons. Hospitality Net's Southeast Asia distribution-cost analysis, written by Dr. Tong Yin (Founder, InsightBridge Global LLC, PhD in Hospitality Management, Auburn University), lays out the stack precisely: the Preferred Partner program adds 3-5 percentage points on top of base commission, Booking.com Payments processing adds another 1.1-3.1%, and Genius member discounts require a further 10-20% off the room rate itself, funded entirely by the hotel. [2] "The true commercial cost of an OTA-dependent distribution model in Southeast Asia regularly exceeds 28 percent of gross booking value. This is not a controversial estimate." — Dr. Tong Yin, Founder & doctoral researcher, InsightBridge Global LLC, writing in Hospitality Net [2] ### What Does Expedia Charge in Commission? Expedia does not publish a standard public rate card any more than Booking.com does — commission is negotiated per property inside Expedia Partner Central. Independent hospitality research places Expedia in the same broad band as the rest of the major OTAs: EHL Hospitality Business School (École hôtelière de Lausanne) puts OTA commission generally at 15-30% of booking value, noting that the industry average was closer to 10-15% a decade ago and that effective rates — once visibility and placement programs are included — now approach 30-40% on some bookings. [3] Hospitality Net's independent-hotelier playbook cites the same 15-25% base range industry-wide, with the caveat that "the effective rate once you factor in promotional discounts, cancellations and platform fees is often several points higher." [4] ### How Much Does Agoda Charge Hotels in Commission? Agoda's own Partner Hub confirms that compensation is either a percentage of the reference sell rate or a markup on a loaded rate, set individually by property location and payment model — it does not publish a flat number. [5] Hostel Management's OTA-by-OTA breakdown puts Agoda's base commission at roughly 15% and up, describing it as "on the high end of the spectrum" among major booking sites in the markets it covers, with unverified claims of rates as high as 25% in some markets that the author explicitly could not confirm. [6] We're citing the confirmed 15%+ figure only. ### What Commission Do MakeMyTrip and Goibibo Charge in India? India is the one market where we found genuinely granular, property-type-specific data. Online Hotelier's market breakdown puts Booking.com at 15-18% and MakeMyTrip at 18-22% for typical listings in India, inside a general OTA range of 15-25%. [7] White Sky Hospitality Consultancy's deeper analysis shows the number depends heavily on who you are: branded chain properties negotiate 15-25%, while standalone independent hotels — FrontDesko's core customer base — pay 22-40%, with effective costs exceeding 30% once visibility-boost programs are added. MakeMyTrip does offer zero-commission listings for same-day and next-day distressed inventory. [8] One additional, often-missed cost: MakeMyTrip and Goibibo's own partner help center confirms both platforms are required to charge 18% GST on their commission, calculated on the commission amount regardless of the property's sell price. [9] That GST doesn't show up in most "commission rate" conversations, but it's a real, official, line-item cost. #### OTA Commission at a Glance Platform Typical Commission Placement / Program Add-On Source Booking.com 10–25% (headline ~15%) +3–5% Preferred Partner; +1.1–3.1% payments Wise [1] ; Hospitality Net [2] Expedia 15–25%+ (up to ~30% effective) Visibility / placement programs add further points EHL [3] ; Hospitality Net [4] Agoda ~15% and up Varies by market and payment model Agoda Partner Hub [5] ; Hostel Management [6] MakeMyTrip / Goibibo (India) 15–25% chains, 22–40% standalone hotels +18% GST on commission; visibility-boost programs Online Hotelier [7] ; White Sky Hospitality [8] ; Go-MMT Partner Community [9] Direct (own website) ~2–4.5% (payment processing only) None — no per-booking commission EHL [3] ; internal, see calculator methodology below Ranges reflect what each source could independently confirm. Actual rates on any given booking are set property-by-property inside each OTA's own partner portal and vary by market, property type, cancellation policy, and program participation. ### How Much Does a 20-Room Hotel Lose to OTA Commissions Per Year? Percentages alone don't tell an owner what to expect on a bank statement, so here is the math applied to a representative 20-room property, using the exact formula published on FrontDesko's OTA Commission Calculator : monthly_room_revenue = rooms × occupancy% × 30 × ADR , then monthly_commission = monthly_room_revenue × OTA_share% × commission% . #### Example A: 20 Rooms, $80 ADR, 65% Occupancy, 70% OTA Mix, 18% Blended Commission 390 Room-nights sold/month $3,931 Commission paid/month $47,174 Commission paid/year Change the inputs and the number moves fast. A second 20-room example — higher ADR ($120), heavier OTA mix (80%), 20% blended commission — which we've published previously in our OTA-commission-recovery guide , works out to $8,064/month, or $96,768/year. [10] The spread between these two 20-room examples ($47,174 vs. $96,768) is entirely explained by ADR and OTA-mix differences — which is exactly why a single "hotels lose $X" headline number is close to meaningless without knowing a property's actual inputs. Run your own property's numbers here . ### How Much Does a 30-Room Hotel Lose to OTA Commissions Per Year? At larger room counts the dollar figures scale roughly linearly with revenue. The worked example in FrontDesko's direct-booking vs. OTA cost comparison models a 30-room property at $120 ADR and 70% annual occupancy — $919,800 in annual room revenue. [10] With a heavy 65% OTA mix and a 19% blended commission rate, that property pays $113,595/year in OTA commission alone, and $119,344/year (13.0% of revenue) once direct-channel payment processing is added. 30-Room Property, $120 ADR, 70% Occupancy Heavy OTA Mix (65%) Direct-First Mix (40% OTA) OTA commission paid/year $113,595 $69,905 Total channel cost/year $119,344 (13.0% of revenue) $99,402 (10.8% of revenue) Annual savings from the shift $19,942/year (net of $18,000 direct-marketing spend) Scaled to a 60-room property at the same ADR, that annual savings figure roughly doubles to about $40,000/year, per the same source. [10] ### How Much of That Can an Independent Hotel Actually Recover? Not all OTA commission is recoverable — OTAs are a legitimate, useful acquisition channel for first-time guests and distressed inventory, and Hospitality Net's independent-hotelier playbook found that direct bookings deliver roughly 9-10% higher profit contribution per reservation than OTA bookings, not a wholesale elimination of the channel. [4] The realistic target is a mix shift, not zero OTA dependence. FrontDesko's own calculator uses a 30% direct-booking shift as its recovery assumption — the median outcome we observe among independent hotels in the first 6-12 months of running a real direct-booking program (working booking widget, a direct-rebook incentive, post-stay outreach). Applied to the 20-room example above, a 30% shift recovers roughly $14,152/year. Applied to the 30-room example, a 25-percentage-point mix shift recovered $19,942/year in the worked model above. Two FrontDesko customers illustrate the mechanism, not a guaranteed percentage: after adding a booking engine to its website, 1Peace Beach Resort saw direct bookings grow roughly 3x, and Hotel Alpha received its first-ever direct website bookings within days of going live, after previously having no way to convert website visitors without a phone call. Neither case study reports a specific dollar-commission-recovered figure, so we're citing them only for the directional pattern, not as data points in the calculations above. Want your property's actual number? Enter your rooms, ADR, occupancy, and OTA mix into the same calculator used for the math on this page. Open the OTA Commission Calculator → ### Frequently Asked Questions Straight answers, sourced above What is the average OTA commission rate in 2026? Independent hospitality research puts the base OTA commission at 15-25% of booking value across major platforms. [3][4] EHL Hospitality Business School notes rates as high as 30%, with effective costs reaching 30-40% on some bookings once placement programs and promotional discounts are included. A decade ago the industry average was closer to 10-15%. How much commission does Booking.com charge hotels? Roughly 15% headline, with a documented range of 10-25%. [1] Preferred Partner placement adds 3-5 points more, and payment processing adds 1.1-3.1%. Hospitality Net's analysis of Southeast Asian properties found the true effective cost regularly exceeds 28% of gross booking value once parity restrictions and Genius discounts are included. [2] How much commission does Expedia charge hotels? Expedia sits in the same 15-25%+ band as other major global OTAs, with independent hospitality analysis noting effective rates up to 30% once visibility and placement programs are included. [3][4] The exact rate is set per-property inside Expedia Partner Central. How much commission does Agoda charge hotels? Agoda's own Partner Hub confirms compensation varies by property location and payment model rather than a single published rate. [5] Independent OTA research puts Agoda's base commission at roughly 15% and up, comparable to or above Booking.com and Expedia in the markets covered. [6] What commission do MakeMyTrip and Goibibo charge in India? Booking.com typically runs 15-18% and MakeMyTrip 18-22% for standard India listings. [7] A property-type breakdown shows chain properties negotiate 15-25%, while standalone independent hotels pay 22-40%. [8] Both platforms also charge 18% GST on their commission, per their official partner help center. [9] How much does a 20-room hotel lose to OTA commissions per year? Using FrontDesko's calculator methodology on a 20-room property (65% occupancy, $80 ADR, 70% OTA mix, 18% blended commission), the number works out to roughly $47,174/year. A higher-ADR, heavier-OTA-mix 20-room example works out closer to $96,768/year. Run your own inputs rather than relying on either figure as a universal average. How much of that OTA commission can I realistically recover? A 30% shift of bookings from OTA to direct is the median outcome among independent hotels in the first 6-12 months of a real direct-booking push. On the 20-room example above that's roughly $14,152/year recovered; on the 30-room example in our direct-booking cost comparison, a 25-point mix shift recovered $19,942/year. [10] Is a direct booking engine really commission-free? Yes, for OTA commission specifically. A direct booking through your own website carries no OTA commission line item, only a small payment-processing cost (typically 2-3%) — a fraction of the 15-25%+ that OTAs charge. FrontDesko's booking engine comes bundled into the Growth plan at no separate module fee — the PMS itself is free forever with no room limit, and the booking engine + channel manager bundle costs $42/month for 10-30 rooms. ### Sources Wise, "Booking.com commission percentage for US hosts" — wise.com/us/blog/booking-com-commission-percentage Dr. Tong Yin (InsightBridge Global LLC), "The Real Cost of Booking.com: Five Practical Steps for Southeast Asian Hotels," Hospitality Net — hospitalitynet.org EHL Hospitality Business School (École hôtelière de Lausanne), "Hotel OTAs: Their Business Model Explained" — insights.ehl.edu/hotel-otas Paige Lopez (Lighthouse), "The Independent Hotelier's Playbook for Reducing OTA Commission," Hospitality Net — hospitalitynet.org Agoda Partner Hub, "What compensation (commission) do I pay to Agoda?" — partnerhub.agoda.com Hostel Management, "Online Travel Agencies: Agoda" — hostelmanagement.com/blog/online-travel-agencies-agoda Online Hotelier, "Hotel OTA Commission Charges in India" — onlinehotelier.com/post/hotel-ota-commission-in-india White Sky Hospitality Consultancy & Training, "Understanding MakeMyTrip: An Essential Guide to Commissions, Corporate Travel, and India's OTA Monopoly" — whiteskyhospitality.com Go-MMT Partner Community, "Why do MakeMyTrip and Goibibo charge 18% GST on commission..." (official partner help center) — partners.go-mmt.com FrontDesko, internal worked examples — OTA Commission Calculator , Hotel Direct Booking vs OTA Costs , and 7 OTA Commissions You Can Recover Methodology note: every commission percentage above is attributed to the specific source that stated it. Where sources disagreed or a platform doesn't publish a standard rate, we reported the range as stated rather than picking a single number to make the page look tidier. If you find a source that gives a more precise or more current figure, we'd like to see it — contact us . ### See What Your Property Is Actually Paying FrontDesko's booking engine and channel manager are bundled into the Growth plan — no separate commission-recovery module to buy. The PMS itself is free forever, no room limit. Try FrontDesko Free Explore the Booking Engine ### Keep Reading More on OTA commission and direct bookings OTA Commission Calculator Enter your rooms, ADR, occupancy, and OTA mix to see your property's actual monthly commission bill. Open calculator → Hotel Direct Booking vs OTA: True Cost Comparison The full worked example behind the 30-room numbers on this page. Read → 7 OTA Commissions You Can Recover The seven distinct commission categories baked into OTA contracts, and what a direct booking engine eliminates. Read → FrontDesko Booking Engine Commission-free, mobile-first, bundled with the PMS. See how it works. Learn more → --- # Hotel Data Security & Compliance | SOC 2, GDPR | Frontdesko URL: https://frontdesko.app/security ## Enterprise-Grade Security for Your Hotel Protect your guests' data and your business with bank-level security, industry-leading compliance certifications, and 24/7 monitoring. View Certifications Request Security Report 99.99% Uptime SLA 256-bit AES Encryption 24/7 Security Monitoring 0 Data Breaches ### Security Certifications & Compliance Independently verified security standards you can trust SOC2 #### SOC 2 Type II Certified Independently audited security controls for security, availability, processing integrity, confidentiality, and privacy. ✅ Annual Audit Last completed: December 2024 GDPR #### GDPR Compliant Full compliance with European General Data Protection Regulation for guest data privacy and protection rights. 🇪🇺 EU Approved Data Processing Agreement included PCI #### PCI DSS Level 1 Highest level of Payment Card Industry Data Security Standard compliance for secure payment processing. 💳 Bank-Level Security Quarterly vulnerability scans Additional Certifications ISO 27001 Information Security CCPA California Privacy HIPAA Health Information ### Data Protection & Privacy Your guests' information is protected at every level #### Encryption & Storage 🔐 End-to-End Encryption • AES-256 encryption for data at rest • TLS 1.3 for data in transit • Client-side encryption for sensitive fields • Hardware Security Modules (HSM) for key management 🗄️ Secure Data Centers • Tier IV data centers with 99.995% uptime • Biometric access controls and 24/7 monitoring • Redundant power and network connections • Geographic data replication for disaster recovery #### Access Controls & Monitoring 👤 Identity Management • Multi-factor authentication (MFA) required • Role-based access control (RBAC) • Single sign-on (SSO) integration • Regular access reviews and audits 📊 Security Monitoring • 24/7 Security Operations Center (SOC) • Real-time threat detection and response • Automated security incident response • Comprehensive audit logs and reporting ### Business Continuity & Disaster Recovery Your hotel operations never stop, and neither do we ⚡ #### 99.99% Uptime SLA Guaranteed service availability with financial penalties for downtime. Multi-region failover ensures continuous operation. 💾 #### Automated Backups Real-time data replication and automated daily backups with point-in-time recovery capabilities. 🔄 #### Disaster Recovery Comprehensive disaster recovery plan with Recovery Time Objective (RTO) of under 4 hours. #### Business Continuity Statistics <4hr Recovery Time <1hr Recovery Point 3 Data Centers 100% Data Recovery ### Advanced Security Features Comprehensive protection built into every aspect of Frontdesko 🛡️ Threat Protection • Advanced firewall and DDoS protection • Web Application Firewall (WAF) • Intrusion Detection and Prevention System • Malware and virus scanning • Automated security patching 🔐 Authentication & Authorization • Multi-factor authentication mandatory • Password complexity enforcement • Session timeout and management • IP address whitelisting available • Device registration and tracking 📝 Audit & Compliance • Comprehensive audit trail logging • Real-time compliance monitoring • Automated compliance reporting • Data retention policy enforcement • Regular security assessments 🌐 Network Security • Virtual Private Cloud (VPC) isolation • Network segmentation and micro-segmentation • Encrypted communication channels • Regular penetration testing • Zero-trust network architecture ### Guest Privacy & Data Rights Respecting and protecting your guests' privacy rights 🔒 #### Data Minimization We only collect and store data necessary for hotel operations, following privacy-by-design principles. 👁️ #### Transparency Clear privacy notices and consent management for all guest data collection and processing activities. ⚖️ #### Guest Rights Tools to honor guest rights including data access, portability, correction, and deletion requests. #### Privacy Compliance Made Simple What we provide: • Data Processing Agreement (DPA) • Privacy impact assessments • Guest consent management tools • Data subject request automation • Privacy training for your staff Your benefits: • Reduced compliance overhead • Built-in privacy protection • Guest trust and confidence • Lower regulatory risk • Competitive advantage ### Security Support & Response Expert security team dedicated to protecting your hotel #### 24/7 Security Operations Center Our dedicated security team monitors your system around the clock, providing immediate response to any security incidents or threats. Response Times: Critical Security Incident <15 min High Priority Security Issue <1 hour Standard Security Query <4 hours 🚨 Incident Response Process Immediate containment and assessment Root cause analysis and impact evaluation Remediation and system restoration Post-incident review and prevention measures Comprehensive incident reporting #### Security Training & Resources 📚 Training Programs • Security awareness training for hotel staff • Phishing simulation and education • Data handling best practices workshops • Incident response training sessions • Regular security updates and alerts 📖 Security Resources • Security best practices guide • Compliance checklist and templates • Security policy templates • Regular security webinars and updates • Direct access to security experts Request Security Resources ### Questions About Security? Our security team is available to discuss your specific security requirements and answer any questions about our compliance certifications. Contact Security Team Request Audit Report 🔒 All security discussions are covered under NDA ) --> ### Frequently asked questions #### Is Frontdesko SOC 2 certified? Yes — SOC 2 Type II, with independently audited controls for security and availability. Frontdesko is also GDPR compliant and PCI DSS certified for payment card handling. #### How is my hotel's data protected? Data is protected with 256-bit AES encryption and 24/7 security monitoring, with role-based access controls so staff only see what their job requires. #### What happens to my data if something fails? Real-time data replication plus automated daily backups with point-in-time recovery, behind a 99.99% uptime SLA. Your reservations survive a failed server, a failed disk, or a mistaken deletion. #### Who owns the data in my Frontdesko account? You do. Your guest, reservation and financial data belongs to your property, and you can export it whenever you choose — no lock-in. --- # Hotel Integrations | Frontdesko PMS | 200+ Partners URL: https://frontdesko.app/integrations ## Connect Everything with Frontdesko Seamlessly integrate with 200+ hotel technology partners. From booking engines to POS systems, Frontdesko works with your existing tools. Browse Integrations View API Docs 200+ Technology Partners 15 Integration Categories 99.9% Integration Uptime 24/7 Integration Support ### Integration Categories Connect Frontdesko with your entire hotel technology ecosystem 🌐 #### Booking Engines & Channels Direct booking websites, OTA connections, metasearch engines, and channel managers for maximum distribution reach. View Partners 💳 #### Payment & POS Systems Secure payment processing, POS integration, mobile payment solutions, and financial reporting systems. View Partners 📊 #### Revenue Management Dynamic pricing tools, competitor rate shopping, demand forecasting, and revenue optimization platforms. View Partners 🎯 #### Marketing & CRM Email marketing platforms, guest communication tools, loyalty programs, and customer relationship management. View Partners 🏨 #### Operations & Housekeeping Housekeeping management, maintenance systems, inventory tracking, and operational workflow tools. View Partners 🔧 #### Business Intelligence Analytics platforms, reporting tools, business intelligence dashboards, and performance monitoring systems. View Partners ### Popular Integrations Essential integrations based on hotel industry research BDC Booking.com Channel Manager EXP Expedia Group Channel Manager STR Stripe Payment Processing MC Mailchimp Email Marketing AIR Airbnb Channel Manager QBO QuickBooks Accounting REV RevPAR Guru Revenue Management ZAP Zapier Automation Platform ### Booking Engines & Channel Management Maximize your distribution with seamless channel connections #### Major OTA Partners Booking.com Real-time sync Expedia Group Full integration Airbnb Channel manager Agoda Rate & availability Booking Engine Partners • SynXis by Sabre • Travelclick by Amadeus • Vertical Booking • SiteMinder • BookingSuite #### Channel Managers ✅ Two-Way Sync Benefits: Real-time rate and availability updates Automatic reservation import Centralized inventory management Rate parity monitoring Booking confirmation automation Metasearch Engines Google Hotel Ads TripAdvisor Kayak Trivago ### Payment Processing & POS Systems Secure, seamless payment processing for modern hotels Payment Gateways • Stripe (recommended) • Square • PayPal • Authorize.Net • Braintree • Adyen PCI DSS Compliant Bank-level security for all transactions POS System Integration • Square POS • Toast • Revel Systems • Lightspeed • Clover • TouchBistro Unified Reporting Hotel + F&B revenue in one dashboard Financial Systems • QuickBooks Online • Xero • Sage Intacct • NetSuite • FreshBooks • Wave Accounting Auto-Sync Daily financial data synchronization ### Frontdesko API Build custom integrations with our comprehensive REST API API Features: ✅ RESTful JSON API with OpenAPI 3.0 specification ✅ Real-time webhooks for instant data synchronization ✅ Rate limiting and authentication with API keys ✅ Comprehensive SDK libraries (PHP, Node.js, Python) ✅ Sandbox environment for testing and development ✅ 24/7 developer support and documentation View API Docs Try Sandbox API Example GET /api/v1/reservations Authorization: Bearer {api_key} Content-Type: application/json { "data": [ { "id": "res_123456", "guest_name": "John Smith", "check_in": "2025-08-15", "check_out": "2025-08-18", "room_type": "Deluxe King", "total_amount": 599.97, "status": "confirmed" } ], "meta": { "total": 1, "page": 1, "per_page": 50 } } ### Integration Support & Services We handle the technical complexity so you can focus on your guests 🔧 #### Free Setup Our integration specialists handle the complete setup process for all major integrations at no additional cost. ⚡ #### Fast Implementation Most integrations are configured and tested within 48 hours. Complex custom integrations typically take 1-2 weeks. 💬 #### 24/7 Monitoring Our systems monitor all integrations continuously. Automatic alerts and failover ensure maximum uptime. 🎯 #### Custom Development Need a specific integration? Our development team can create custom connections for your unique requirements. 📊 #### Testing & Validation Comprehensive testing in our sandbox environment before going live. We validate data accuracy and flow. 🛡️ #### Data Security All integrations use encrypted connections and follow industry-standard security protocols and compliance requirements. ### Don't See Your Integration? We're constantly adding new integrations based on customer requests. Let us know what you need and we'll prioritize it in our development roadmap. Request Integration Schedule Integration Demo 🚀 Average time from request to development: 30-60 days ) --> ### Frequently asked questions #### How many integrations does Frontdesko offer? 200+ technology partners across 15 categories: booking engines and OTA channels, payments and POS, revenue management, marketing and CRM, operations and housekeeping, and business intelligence. #### Which OTAs can I connect to Frontdesko? Major OTA partners including Booking.com, Expedia and Agoda, with real-time channel management keeping rates and availability in sync across every connected channel. #### Can Frontdesko connect to my payment system? Yes — payments and POS is one of the core integration categories, so card payments, invoicing, deposits and refunds run inside the PMS rather than in a separate tool. #### Is there an API for custom integrations? Yes. Frontdesko exposes a REST API with full documentation for building custom integrations and connecting third-party systems. --- # Multi-Property Hotel PMS 2026 — One Dashboard, 2-50 Hotels URL: https://frontdesko.app/multi-property-hotel-management ## Multi-Property Hotel Management - One Platform, All Your Hotels Managing multiple hotel properties means juggling separate PMS logins, disconnected reports, and inconsistent operations. Frontdesko brings all your properties into a single platform with centralized dashboards, consolidated reporting, and unified rate management. See your entire portfolio at a glance. Start Live Demo Schedule Demo Trusted by hotel groups managing multiple properties ✓ Centralized Dashboard ✓ Cross-Property Reports ✓ Unified Rates ✓ Portfolio Analytics ### The Multi-Property Management Challenge Managing multiple properties with separate systems creates operational chaos and missed revenue opportunities 🚫 #### Separate Systems, Separate Logins Each property has its own PMS, its own OTA connections, and its own reporting. Staff waste hours switching between systems and manually consolidating data. Getting a portfolio-wide view requires spreadsheets and guesswork. 🔄 #### Inconsistent Operations Different properties follow different procedures for check-in, housekeeping, and guest communication. Without standardized systems, quality varies across your portfolio and your brand suffers. 💸 #### No Consolidated Revenue View Revenue performance across properties is visible only after manual data collection. You cannot compare ADR, RevPAR, or occupancy across properties in real time, making portfolio-level optimization impossible. ### Built for Multi-Property Operations Every feature designed for hotel operators managing portfolios of 2 to 200+ properties 📊 #### Centralized Dashboard See occupancy, revenue, and arrivals across all properties from one screen. Drill down into any property with a click. No more logging into separate systems. 📈 #### Consolidated Reporting Portfolio-wide reports for revenue, occupancy, ADR, RevPAR, and channel performance. Compare properties side-by-side to identify top performers and underperformers. 💱 #### Unified Rate Management Set and push rates across all properties and channels from one interface. Maintain rate parity, adjust for seasonal demand, and implement dynamic pricing portfolio-wide. 👤 #### Cross-Property Guest Profiles Guest stays at any property in your portfolio are linked in a single profile. Recognize returning guests, track preferences, and deliver consistent personalized service across locations. ⚙️ #### Standardized Operations Same PMS, same workflows, same standards across every property. Housekeeping checklists, check-in procedures, and guest communication templates are consistent portfolio-wide. 🔒 #### Per-Property User Permissions Grant staff access to specific properties only. General managers see their property, regional managers see their cluster, and owners see everything. Role-based access keeps data secure. ### Pricing That Works for Hotel Groups No per-property license fees - PMS free forever, no room limit, affordable tiered plans as you grow #### Free Forever $0 per month — no room limit per property PMS — no room limit per property Centralized dashboard Multi-property support Guest profiles & reports No credit card required Start Live Demo #### Growth Plan $42 per property/month (10-30 rooms) Channel Manager + AI Assistant All features included Consolidated reporting Priority support Cancel anytime - no lock-in Get Started #### Typical Multi-Property PMS $500 - $2,000+ per property per month ✗ $6,000 - $24,000+ per year per property ✗ Setup fees: $5,000 - $25,000 ✗ 12-24 month lock-in contracts ✗ Training fees extra ✗ Limited properties included #### Real Cost Comparison for a 3-Property Hotel Group A 3-property hotel group with 15-25 rooms per property Traditional Multi-Property PMS $1,500 - $6,000+ per month for 3 properties $18,000 - $72,000+ per year Setup fees: $5,000 - $25,000 12-24 month lock-in contracts Per-property licensing Training fees per property Frontdesko for Hotel Groups $126 per month total (3 x $42 per property) Free PMS — no room limit per property $42/month per property (10-30 rooms) $0 setup fees Unlimited properties on one account No training needed - intuitive interface Save $16,500 - $70,500+ per year with Frontdesko ### The Multi-Property Hotel Technology Opportunity Hotel groups operating on disconnected systems are leaving revenue and efficiency on the table 67% of multi-property operators use separate PMS for each hotel, creating data silos and operational inconsistency 3.5x more time spent on reporting by hotel groups using disconnected systems vs. centralized platforms 40% of hotel group owners say consolidated reporting is their top technology need 12-15% revenue improvement reported by hotel groups after centralizing operations on a single platform Hotel groups that operate each property on a separate PMS spend 3.5 times more hours on reporting than those using a centralized platform. With 67% of multi-property operators still running disconnected systems , the opportunity is clear: centralizing operations on a single platform eliminates data silos, standardizes quality, and unlocks portfolio-level revenue optimization. Hotel groups that have made the switch report 12-15% revenue improvements from better rate management, cross-property guest recognition, and real-time performance visibility. Frontdesko makes this transition accessible to hotel groups of any size - starting at $0 with no per-property licensing fees. ### Frequently Asked Questions Common questions about multi-property hotel management with Frontdesko Can I manage multiple hotels from one platform? Yes. Frontdesko supports unlimited properties on a single account. Each property has its own settings, rooms, and rates, but all are accessible from one centralized dashboard with portfolio-wide reporting. How does pricing work for multiple properties? Each property's PMS is free forever, no room limit. You only pay when a property adds the Channel Manager and AI Assistant: $42/month each on the Growth plan for 10-30 rooms, or $54/month each on the Professional plan for 30-50 rooms. No setup fees and no contracts. Can different staff access different properties? Yes. Role-based permissions let you control who sees what. Front desk staff see only their property. Regional managers see their cluster. Owners and executives see the entire portfolio. Does each property get its own OTA connections? Yes. Each property connects independently to its own OTA channels (Booking.com, Expedia, etc.) while being managed from the central dashboard. Rate and inventory changes can be made per-property or portfolio-wide. Can I compare performance across properties? Yes. Consolidated reports let you compare occupancy, ADR, RevPAR, and channel performance across all properties side-by-side. Identify which properties are outperforming and where optimization is needed. Is there a limit on the number of properties? No. Frontdesko supports unlimited properties on a single account. Whether you manage 2 properties or 200, the centralized dashboard and reporting scale with your portfolio. ### Ready to Centralize Your Hotel Portfolio? Stop juggling separate PMS logins and spreadsheets. Frontdesko brings all your properties into one platform with centralized dashboards, consolidated reporting, and unified rate management. Start free today - no per-property fees, no contracts. Start Live Demo Schedule Free Demo ✓ $0 to Start ✓ Unlimited Properties ✓ Centralized Dashboard ✓ No Credit Card ✓ No Per-Property Fees